Current Job Openings

Last update: March 12, 2019

To apply for a position, please see the details of each position, as the documents requested might be different for each of them.

Due to a high volume of applications received, only candidates selected for an interview will be contacted. NO PHONE CALLS please. We thank you for your understanding.

Department: Senior Services
Supervisor: Meals on Wheels Driver Coordinator
Location: Moran building – 3202 San Jacinto St., Houston, TX 77004
Classification: Non-exempt/Part-time (On call, as needed – depending on business needs)
Hourly Rate: Beginning at $9.00/hour + mileage (Depends on experience)

BASIC RESPONSIBILITIES
To provide accurate, reliable and courteous daily meal delivery to Meals on Wheels program clients using personal transportation.

SPECIFIC RESPONSIBILITIES

  1. Report to work at the exact assigned shift time (not before or after).
  2. Operate and maintain personal vehicle with safety and courtesy to other drivers in the community.
  3. Deliver daily meals directly to clients in a reliable and friendly manner.
  4. Maintain cleanliness of the vehicle and meal carriers as well as and personal hygiene.
  5. Read and interpret the route maps provided by the Driver Coordinator.
  6. Follow the assigned route and deliver the meals in a specified time frame required.
  7. Keep records of own timesheets and exact time spent on a route.
  8. Report any deviations from and reasons for inability to deliver meals in a required time frame on a daily basis.
  9. Maintain accurate records of meal delivery by properly circling route sheets.
  10. Keep accurate record of the count of daily meals served and submit a meals order for two days in advance.
  11. Act as a liaison between the clients and Coordinator/Manager by providing details of missed meals, client absences or potential complaints.
  12. Follow organization’s policies and procedures.
  13. Attend organization’s meetings and other mandatory events during or after assigned work shift.

QUALIFICATIONS

  1. Must be able to read and write English and follow written instructions.
  2. Must be over 21 years old and have a valid driver’s license with an excellent driving record.
  3. Must have reliable automobile with valid automobile liability insurance as required by law available for submission at all times during employment with the organization.
  4. Able to follow maps and written directions.
  5. Good verbal and written communication skills.
  6. Friendly demeanor, courtesy and patience are required.
  7. Able to lift 20 pounds on a regular basis.

PHYSICAL DEMANDS
Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals. Meal delivery will require getting out of a car and delivering meals to the client’s house under different weather conditions (rain and high degree temperatures during summer).

To apply for this position, please fill out the employment application and submit by email humanresources@imgh.org, fax to 713-800-5110, or deliver in person to 3303 Main St., Houston, TX 77002, or 3202 San Jacinto St., Houston, TX 77004.

Department: Senior Services
Supervisor: Meals on Wheels Driver Coordinator
Location: 3202 San Jacinto St., Houston, TX 77004
Classification: Non-exempt/Part-time (17.5 hours per week)
Hourly Rate: $9.50/hour + mileage

BASIC RESPONSIBILITIES

To provide accurate, reliable and courteous daily meal delivery to Meals on Wheels program clients using personal transportation.

We are looking for someone to:

1) deliver meals to our clients in a reliable and friendly manner

2) check on them and report changes in their well-being

3) be a courteous driver while using your own vehicle

4) keep good records about your time working and the meals you are delivering

We provide ON-THE-JOB TRAINING and want you to continue to learn about our funders, safety, and maintenance.

You would be an excellent candidate if you already:

1. have a high school diploma or an equivalent.

2. read and write English to follow written instructions.

3. passed your 21st birthday

4. have your own automobile, valid driver’s license and liability insurance, and good driving record.

5. have your own smart phone with GPS enabled and able to use navigation and other mobile apps.

7. have good interpersonal skills and ability to develop good rapport with clients.

8. have ability to lift 20 pounds on a regular basis.

Because we deliver to client homes, you should know that this position consists of sitting while driving, walking on different surfaces, and bending to get and carry meals.

If this sounds like a challenge you are ready to accept and make a difference in the lives of our clients in the community, please complete our application!

Department:           Meals on Wheals

Supervisor:              Meals on Wheels Driver Manager

Location:                  4102 Main Street La Marque, TX 77568

Classification:        Non-exempt/Part-time (Approximately 17.5 hours per week)

Hourly Rate:           Beginning at $9.50/hour + mileage (Depends on experience)

BASIC RESPONSIBILITIES

To provide accurate, reliable and courteous daily meal delivery to Meals on Wheels program clients using personal transportation.

SPECIFIC RESPONSIBILITIES

  1. Report to work at the exact assigned shift time (not before or after).
  2. Report any changes in a clients’ well-being (Wellness Check) to the respective MOW
  3. Operate and maintain personal vehicle with safety and courtesy to other drivers in the community.
  4. Deliver daily meals directly to clients in a reliable and friendly manner.
  5. Maintain cleanliness of the vehicle, meal carriers and personal hygiene.
  6. Read and interpret the route maps provided by the Driver Coordinator.
  7. Follow the assigned route and deliver the meals in a specified time frame required.
  8. Keep records of own timesheets and exact time spent on a route.
  9. Report any deviations from and reasons for inability to deliver meals in a required time frame on a daily basis.
  10. Maintain accurate records of meal delivery by properly circling route sheets.
  11. Keep accurate record of the count of daily meals served and submit a meals order for two days in advance.
  12. Act as a liaison between the clients and Coordinator/Manager by providing details of missed meals, client absences or potential complaints.
  13. Follow organization’s policies and procedures.
  14. Attend organization’s meetings and other mandatory events during or after assigned work shift.
  15. Attend MOW driver training before going on the first independent route.
  16. Follow IM’s safety procedures.
  17. Follow IM’s procedures related to the food handling and client service.
  18. Come to work regularly (no more than 2 absences in two weeks and 3 in 90 days).
  19. Request time off at least two weeks in advance.

 

ON-THE-JOB TRAINING:

 

First week on the job:

  1. Learn the twenty most common Texas Administrative Code items
  2. Learn the MOW funders

Within the first 90 days:

  1. Complete the Maintenance Course
  2. View two of five MOW educational videos
  3. Complete IM’s driver safety class (in-house)
  4. Become food certified

QUALIFICATIONS

  1. Must have a high school diploma or an equivalent.
  2. Must be able to read and write English and follow written instructions.
  3. Must be over 21 years old and have a valid driver’s license with an excellent driving record.
  4. Must have reliable automobile, valid auto registration and inspection, and valid automobile liability insurance as required by law available for submission at all times during employment with the organization.
  5. Able to follow maps and written directions.
  6. Good verbal and written communication skills.
  7. Friendly demeanor, courtesy and patience are required.
  8. Able to lift 20 pounds on a regular basis.

PHYSICAL DEMANDS

Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals.  Meal delivery will require getting out of a car and delivering meals to the client’s house under different weather conditions (rain and high degree temperatures during summer).

Please note that all IM employees are subject to background check, drug testing and E-Verify (ability to work in the US). To apply for this job opportunity, please email your resume to humanresources@imgh.org or fill out an application in person at 3303 Main Street, Houston, TX 77002. For in-person candidates, interviews are usually granted on the same day.  For more information, please call 713-533-4900.

Department:              Refugee Services (RS)

Supervisor:                Community Engagement Manager

Classification:             Exempt/Full time

Salary:                         Competitive based on experience

Supervisory Role:       No

BASIC RESPONSIBILITIES:

Coordinate RS department activities to engage community support for refugee clients. Develop and manage relationships with community organizations including faith communities, civic groups, ethnic/country of origin organizations, and neighborhood groups to facilitate volunteer recruitment, fund-raising, and community support. Coordinate closely with other IM departments to accomplish objectives.

SPECIFIC RESPONSIBILITIES:

  1. Develop, maintain, and deepen relationships with faith, community, civic, ethnic, and neighborhood groups to support IM’s Refugee Services activities.
    1. Present information on the refugee resettlement program and opportunities to civic groups, congregations, and other groups.
    2. Develop, organize and implement opportunities for congregations and community groups to provide support to the refugee resettlement program.
    3. Coordinate pre-arrival planning for refugee sponsors and conduct training as necessary.
    4. Coordinate activities with IM Development Department for fund raising activities and special events including For All Humanity Luncheon, Eid for Refugees, etc.
    5. Support IM RS involvement in community refugee activities.
  2. Coordinate with IM’s Communications department to supply refugee information for traditional media promotion and electronic media activities.
    1. Act as a communications liaison with national funding agencies (VOLAGs) for PR and faith communities’ engagement.
    2. Utilize social media effectively to promote the work of the RS department.
    3. Stay well-informed on national and international developments related to refugee resettlement.
  3. Recruit, train, motivate, and recognize Refugee Services volunteers.
    1. Develop and supervise volunteer opportunities and internships in the IM office and in direct service to refugee clients.
    2. Interview volunteers and provide an overview of refugee resettlement and available volunteer opportunities with RS and ensure the completion of the onboarding process (orientations, background checks, etc.)
    3. Coordinate volunteer activities and manage volunteer mentorship opportunities.
    4. Manage the volunteer database keeping the volunteer information up to date.
    5. Supervise the collection of monthly time sheets, monthly volunteer check-ins and additional paperwork related to Match Grant volunteers and RMS case note entries, as applicable.
    6. Coordinate all volunteer activities and conduct outreach based on the needs of the refugee population served.
    7. Coordinate with Interfaith Relations and Community Partnerships, Volunteer Services, Volunteers Houston and Development staff in all areas involving IM volunteer opportunities.
  4. Research, develop, submit, and/or support fund raising opportunities for Refugee Services programs.
    1. Assure the timely completion of United Way and other donor reports.
    2. Manage processes for grant application and renewals, including writing and editing of proposals.
    3. Recruit congregations/organizations to sponsor refugee families (full, partial or financial sponsorships).
  5. Assist the Community Engagement Manager with the coordination of special projects, donation drives and special events.
  6. Assist the Community Engagement Manager and the Women’s Empowerment Liaison with coordination and support for the Women’s Empowerment Group (WEG) as well as any future programs developed by the department to support the needs of the refugee clients.
  7. Serve as the World Refugee Day Houston representative with the refugee consortium.
  8. Attend appropriate meetings pertaining to community volunteer activity.
  9. Other duties as assigned by supervisor.

QUALIFICATIONS:

 College degree required with at least three years of experience working with volunteers in a community setting. Experience with refugees and immigrants highly desired.

  1. Proficiency in Microsoft Office, especially Word, Excel, and PowerPoint. Ability to quickly learn Refugee Management System database, and Raiser’s Edge volunteer module.
  2. Excellent written and verbal communication skills.
  3. High degree of independent judgment.
  4. Must enjoy working with culturally and ethnically diverse staff, clients and volunteers.
  5. Excellent interpersonal skills. Able to interact well with all levels and work effectively in a team environment.
  6. Must be able to work a flexible schedule including late nights and some weekends.
  7. Must have an automobile, valid driver’s license and automobile liability insurance.
  8. Fluency in one of the refugee languages (Arabic, Spanish, Nepali, Kiswahili, and Burmese) preferred.

PHYSICAL DEMANDS:

This position is generally set in a comfortable office environment, but it will occasionally require outside of office work. Client field work may occur during or after business hours and it requires.

Department:               Refugee Services

Supervisor:                 RS Program Manager

Classification:            Exempt/Full-time

Supervisory Role:      No

BASIC RESPONSIBILITIES:         

Provide Case Management Services that address multiple, varied clients needs, such as accessing Public benefits, Medical care follow up, Emergency service and orientation and Cultural adjustment services.

SPECIFIC RESPONSIBILITIES:

Working closely with RS staff to remove client barriers to self sufficiency.

  1. Conduct outreach to enroll clients in the Social Adjustment and Medical Case Management programs.
  2. Entering client information in RS database and Refugee Data Center.
  3. Document all activities provided in client case file and RS database and Refugee Data Center as required by program guidelines.
  4. Provide information, referral, and hands-on assistance to clients to resolve a variety of needs.
  5. Help clients to apply for Food Stamps, Medicaid, CHIP, Gold Card, SSI, and other public benefits.
  6. Assist clients with medical appointments, going to the doctor, getting medications, and follow up.
  7. Follow up with clients and report each client’s progress to supervisor and Refugee Services Staff.
  8. Refer refugee families to Employment, Match Grant, RCA, ESL and other appropriate programs.
  9. Assess clients with special problems and make appropriate referrals to solve such problems in order to sustain and achieve self sufficiency.
  10. Maintain case files on each client served and document all activities per program guidelines.
  11. Compile and submit reports as required by program guidelines.
  12. Provide interpretation and transportation to clients as needed.
  13. Pick up refugees at the airport if needed.
  14. Perform other duties as assigned by supervisor.

PHYSICAL DEMANDS

This position is generally set in an office environment, but it will require outside of office work on daily basis. Client field work may occur during or after business hours and it requires talking, writing, driving in inclement weather, walking on uneven surfaces and standing for upwards of 30 minutes straight, depending on the situation. It requires seeing, hearing, talking, sitting and walking on a daily basis. It may require bending and lifting 20-30 pounds on a frequent basis and up to 50 pounds occasionally. Field work will require driving, getting in and out of a car under different weather conditions (rain and high degree temperatures during summer).

 QUALIFICATIONS:

Experience working in case management or with refugee/immigrant populations.

  1. High School diploma or some college required, college degree preferred
  2. Excellent written and verbal communication skills.
  3. Fluency in one of the refugee languages (Arabic, Spanish, Kiswahili, Lingala, Kinyarwanda, Kirundi) is required.
  4. High degree of independent judgment, flexibility and problem-solving skills.
  5. Must be able to work a flexible schedule including some late nights and weekends.
  6. Must be willing and able to drive 12 passenger van
  7. Must have a valid driver’s license and automobile liability insurance.