»Careers

Careers

Careers 2018-06-19T16:02:57+00:00

Current Job Openings

Last update: June 19, 2018

To apply for a position, please see the details of each position, as the documents requested might be different for each of them.

Due to a high volume of applications received, only candidates selected for an interview will be contacted. NO PHONE CALLS please. We thank you for your understanding.

Department: Senior Services
Supervisor: Meals on Wheels Driver Coordinator
Location: Moran building – 3202 San Jacinto St., Houston, TX 77004
Classification: Non-exempt/Part-time (On call, as needed – depending on business needs)
Hourly Rate: Beginning at $9.00/hour + mileage (Depends on experience)

BASIC RESPONSIBILITIES
To provide accurate, reliable and courteous daily meal delivery to Meals on Wheels program clients using personal transportation.

SPECIFIC RESPONSIBILITIES

  1. Report to work at the exact assigned shift time (not before or after).
  2. Operate and maintain personal vehicle with safety and courtesy to other drivers in the community.
  3. Deliver daily meals directly to clients in a reliable and friendly manner.
  4. Maintain cleanliness of the vehicle and meal carriers as well as and personal hygiene.
  5. Read and interpret the route maps provided by the Driver Coordinator.
  6. Follow the assigned route and deliver the meals in a specified time frame required.
  7. Keep records of own timesheets and exact time spent on a route.
  8. Report any deviations from and reasons for inability to deliver meals in a required time frame on a daily basis.
  9. Maintain accurate records of meal delivery by properly circling route sheets.
  10. Keep accurate record of the count of daily meals served and submit a meals order for two days in advance.
  11. Act as a liaison between the clients and Coordinator/Manager by providing details of missed meals, client absences or potential complaints.
  12. Follow organization’s policies and procedures.
  13. Attend organization’s meetings and other mandatory events during or after assigned work shift.

QUALIFICATIONS

  1. Must be able to read and write English and follow written instructions.
  2. Must be over 21 years old and have a valid driver’s license with an excellent driving record.
  3. Must have reliable automobile with valid automobile liability insurance as required by law available for submission at all times during employment with the organization.
  4. Able to follow maps and written directions.
  5. Good verbal and written communication skills.
  6. Friendly demeanor, courtesy and patience are required.
  7. Able to lift 20 pounds on a regular basis.

PHYSICAL DEMANDS
Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals. Meal delivery will require getting out of a car and delivering meals to the client’s house under different weather conditions (rain and high degree temperatures during summer).

To apply for this position, please fill out the employment application and submit by email humanresources@imgh.org, fax to 713-800-5110, or deliver in person to 3303 Main St., Houston, TX 77002, or 3202 San Jacinto St., Houston, TX 77004.

Department: Senior Services
Supervisor: Meals on Wheels Driver Coordinator
Location: 3202 San Jacinto St., Houston, TX 77004
Classification: Non-exempt/Part-time (17.5 hours per week)
Hourly Rate: $9.50/hour + mileage

BASIC RESPONSIBILITIES
To provide accurate, reliable and courteous daily meal delivery to Meals on Wheels program clients using personal transportation.

SPECIFIC RESPONSIBILITIES

  1. Report to work at the exact assigned shift time (not before or after).
  2. Operate and maintain personal vehicle with safety and courtesy to other drivers in the  community.
  3. Deliver daily meals directly to clients in a reliable and friendly manner.
  4. Maintain cleanliness of the vehicle and meal carriers as well as and personal hygiene.
  5. Read and interpret the route maps provided by the Driver Coordinator.
  6. Follow the assigned route and deliver the meals in a specified time frame required.
  7. Keep records of own timesheets and exact time spent on a route.
  8. Report any deviations from and reasons for inability to deliver meals in a required time frame on a daily basis.
  9. Maintain accurate records of meal delivery by properly circling route sheets.
  10. Keep accurate record of the count of daily meals served and submit a meals order for two days in advance.
  11. Act as a liaison between the clients and Coordinator/Manager by providing details of missed meals, client absences or potential complaints.
  12. Follow organization’s policies and procedures.
  13. Attend organization’s meetings and other mandatory events during or after assigned work shift.

QUALIFICATIONS

  1. High School diploma or equivalent.
  2. Must be able to read and write English and follow written instructions.
  3. Must be over 21 years old and have a valid driver’s license with an excellent driving record.
  4. Must have reliable automobile with valid automobile liability insurance as required by law available for submission at all times during employment with the organization.
  5. Able to follow maps and written directions.
  6. Good verbal and written communication skills.
  7. Friendly demeanor, courtesy and patience are required.
  8. Able to lift 20 pounds on a regular basis.

PHYSICAL DEMANDS
Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals.  Meal delivery will require getting out of a car and delivering meals to the client’s house under different weather conditions (rain and high degree temperatures during summer).

To apply for this position, please fill out the employment application and submit by email humanresources@imgh.org, fax to 713-800-5110, or deliver in person to 3202 San Jacinto St., Houston, TX 77004 or 3303 Main St. Houston, TX 77002.

Position Summary

The Building Operations Coordinator is a departmental leader. S/he helps set the tone and vision for the department, aligned with IM’s vision, mission, and values. With a relentless focus on people, service, and continuous improvement, s/he s/he clears away obstacles and smooths the way for our staff, clients, partners, and community to advance our vision, mission, values, and program work. Responsible for coordinating the day to day operations of the organization, s/he is hands on. Interfaith Ministries normal business hours are Monday-Friday 8:30AM-5:00PM. This position may work a flex schedule to support after hours Operations work and the IM Events Center, including some early morning, late evening, and weekend hours as needed and will serve on the Operations on call rotation.

Primary Responsibilities

Reporting to the Facilities & Technology Manager, the Building Operations Coordinator is responsible for safety, facilities, technology, supporting the IM Events Center, and as needed administration support. S/he coordinates day to day operations with an eye toward sustainability. This role is broad in scope, the below is representative of the work required.

Operations

Coordinate safety and security functions for the organization to ensure people and property are safe and secure at all times and risks are mitigated.
Schedule and execute required inspections.
Schedule and execute drills and other safety activities.
Respond to safety and security issues as needed.
Coordinate facility and technology operations to ensure that buildings, grounds, and technology are clean, safe, well maintained, inviting, and well-appointed to support our work.
Manage reception staff.
Support vendor relationships, working with vendors on administrative and technical items.
Respond to urgent facilities and technology issues as needed.
Recommend and support planning and execution of facility improvements, including capital projects.
Perform Buildings Operations & Technology tasks, including sanitation & light repairs, as needed.
Coordinate IM Event Center Operations with a focus on excellent service and promoting strong community partnerships.
Act as sales consultant for the Events Center, giving tours, creating proposals, processing payments, and scheduling events.
Serve as host for events during and outside of normal business hours as needed.
Oversee set up, execution, and cleanup of events.
Respond to urgent Events Center issues.
Provide additional support for high profile events as needed
Identify opportunities for, develop, and implement new policies, processes, and procedures with the goal of continuous improvement; saving time and money.
Support reception and administration functions as needed.

Leadership

As a leader in the organization, the Building Operations Coordinator is an exemplar of our Core Values and supports the tone and vision for the Operations Department. S/he trains, coaches, and develops individual contributors, and drives these behaviors across and down the organization’s hierarchy.

Build a strong culture of accountability, respect, teamwork, stewardship, and focus on quantifiable results.
Hold stakeholders, including direct reports, peers, superiors, and those with no direct reporting relationship accountable to values, expectations, and results.
Proactively seek opportunities to coach, develop, and provide both affirming and adjusting feedback to stakeholders throughout the organization.
Drive high level vision and strategy down to every level, connecting day to day work with strategic priorities.

QUALIFICATIONS/REQUIREMENTS

Genuine commitment to the mission of Interfaith Ministries.
Excellent interpersonal skills and the ability to work in a team environment and multicultural setting, and adapt to change.
Excellent verbal and written communication skills with a high level of attention to detail.
Detail oriented with excellent organizational skills, able to manage multiple competing priorities simultaneously.
Bilingual in Spanish, Arabic, or Swahili required.
Familiarity with office technology, including Microsoft Office Suite, cell phone, etc.
Self-directed, requiring minimal supervision to meet goals and deadlines.
Bachelor’s degree in business, hospitality management, or related field preferred.
Minimum 2 years’ experience in operations, logistics, hospitality, events planning, or a combination.
Minimum 1 years’ experience leading and managing a team.
Must have valid driver’s license and automobile liability insurance.
Preferred experience with use of chemical products and cleaning agents, as well as mechanical equipment, including but not limited to the following:
Pressure washer.
Bonnet cleaners.
Steam cleaners
Lawn maintenance equipment.

PHYSICAL DEMANDS:

Standing and walking during each work shift.
Occasional bending, pushing, and lifting of items up to 50lbs.
Occasional work in non-climate controlled environments (ex. Warehouse, storage rooms, etc.)
Occasional work outdoors.

 

Position Summary

With a relentless focus on people, service, and continuous improvement, the Building Operations & Custodial Specialist clears away obstacles and smooths the way for our staff, clients, partners, and community to advance our vision, mission, values, and program work. S/he is responsible for the day to day cleaning and maintenance of IM facilities, as well as set up and break down for the IM Events Center. This position is primarily Monday through Friday 12PM-8PM, with early, weekend, and overtime hours as needed.

Primary Responsibilities

Reporting to the Facilities & Technology Manager, the Building Operations & Custodial Specialist performs the following functions. S/he executes day to day cleaning, maintenance, and Events Center work with an eye toward sustainability. This role is both wide and deep, and may include other duties not captured below.

Sanitation

The Building Operations & Custodial Specialist is responsible for maintaining high standards of cleanliness and maintenance throughout IM’s Midtown campus.

Responsible for daily, weekly, monthly, quarterly, and annual scheduled cleaning, including grounds and landscaping, exterior building facades, and interior office, bathroom and common space cleaning.
Replenish consumables.
Maintain inventory levels of sanitation and break room supplies.
Maintain cleanliness and orderliness of storage and work areas.
Perform special cleaning as needed, both self-directed and assigned.

Maintenance

Perform preventative and reactive maintenance throughout campus, both self-directed as needed and as assigned.
Facilitate vendor repairs, by reporting issues, facilitating access, and collaborating with technicians.
Recommend and support planning and execution of facility improvements, including capital projects.

Events

Under own supervision, set up, clean up, and support events.
Respond to urgent Events Center issues.
Provide additional support for high profile events as needed.
Host during and after-hours events as needed.

Culture

The Building Operations & Custodial Specialist is an exemplar of our Core Values and supports the tone and vision of IM and the Operations Department.

Support a strong culture of accountability, respect, teamwork, stewardship, and focus on quantifiable results.
Hold stakeholders, including, peers and superiors, and those outside the department accountable to values, expectations, and results.
Proactively seek opportunities to provide both affirming and adjusting feedback to stakeholders throughout the organization.
Connect day to day work with strategic priorities.

Qualifications

Genuine commitment to the mission of Interfaith Ministries.
Excellent interpersonal skills and the ability to work in a team environment and multicultural setting, and adapt to change.
Effective verbal communication skills.
School diploma or equivalent preferred, but not required.
Must be physically capable of safely lifting 50 + lbs and moving heavy furniture, boxes, supplies etc.
Bilingual (English/Spanish) a plus.
Some building operation and maintenance experience is preferred. Licensing such as electrical or HVAC preferred.
Valid TX driver’s license and liability insurance required.
Availability to work overtime hours if and or when necessary.

Physical demands

Standing and walking during each work shift.
Frequent bending, pushing, and lifting of items up to 50lbs.
Working outdoors for extended periods of time.
Working in non-climate controlled environments (ex. Warehouse, storage rooms, etc.)
Using a variety of chemical products and cleaning agents to perform job functions.
Use of mechanical equipment, including but not limited to the following:
Pressure washer.
Bonnet cleaners.
Steam cleaners.
Lawn maintenance equipment.

Department: Senior Services
Supervisor: Starbucks Food Share Program Coordinator
Classification: Non-exempt/Part-time
Hourly Rate: $11.00 hour

BASIC RESPONSIBILITIES:

Reporting to Moran Building at assigned time, determined by Starbucks Food Share Program Coordinator. Drive company vehicle to assigned locations, receive, record and secure Starbuck’s locations.

SPECIFIC RESPONSIBILITIES:
1. Report to work at the exact assigned shift time
2. Inspect vehicle inside and out before moving. Report to Food Share Coordinator any damages or any lack of cleanliness before moving vehicle. You are responsible for any damages incurred during you use of vehicle. You the driver is responsible for the ½ the deductible for any damages ($500.00).
3. Check fuel level before leaving Moran parking lot. See Food Share Program Coordinator if fuel is needed.
4. Secure Moran facilities before leaving to route. Gates must be locked.
5. Review route for any changes. Inquire before leaving of changes.
6. Go to designated Starbuck’s locations using key. Unlock store, de- activate alarms, pick up donation, re-set alarm code, lock location, return to vehicle, temperature check donation, record temperature, load into refrigerated vehicle. Move on to next stop.
7. Record and report any discrepancies noted at locations.
8. Return to Moran location at the end of route. Weight and record all donations. Place donations into refrigeration.
9. Re-inspect vehicle for any damages, leave vehicle clean.
10. Clock out for the night.
11. Secure building and property before leaving.

QUALIFICATIONS:

1. Must have a high school diploma or an equivalent.
2. Must be able to read and write English and follow written instructions.
3. Must be over 21 years old and have a valid driver’s license with an excellent driving record.
4. Must have reliable automobile, valid auto registration and inspection, and valid automobile liability insurance as required by law available for submission at all times during employment with the organization.
5. Able to follow maps and written directions.
6. Good verbal and written communication skills.
7. Friendly demeanor, courtesy and patience are required.
8. Able to lift 45 pounds on a regular basis.
9.

PHYSICAL DEMANDS
Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals. Meal delivery will require getting out of a car and delivering meals to the client’s house under different weather conditions (rain and high degree temperatures during summer).
To apply for this position, please fill out the employment application and submit by email humanresources@imgh.org, fax to 713-800-5110, or deliver in person to 3303 Main St., Houston, TX 77002, or 3202 San Jacinto St., Houston, TX 77004.

Department: Volunteer Services
Supervisor: Vice President of Meals on Wheels for Greater Houston
Salary: commensurate with experience
Location: 3202 San Jacinto Street, Houston, TX 77004
Classification: Exempt/Full-time
Supervisory Position: Yes

BASIC RESPONSIBILITIES:
Be responsible for all aspects of an exemplary volunteer program. Develop and a growth plan to realize the Interfaith Ministries (IM) mission. Invite, involve, train and inspire adults and youth to join in serving our clients. Develop a strong and stable volunteer organization that will provide for continuity including recruiting, on-boarding, educating, retaining, stewarding and coordinating of all IM volunteers in operations, committee work, and administration. Work closely with all IM departments in support of their volunteer needs and opportunities. Successful incumbency should result in a growing number of volunteers with a deeper engagement and commitment to IM and its mission and to be known throughout the community as a model volunteer program and the Houston volunteer experience of choice.

SPECIFIC RESPONSIBILITIES:
1. Manage Volunteer Services staff to ensure adherence to IM’s mission, compliance to company policies and departmental goals.
2. Select, train and inspire volunteer leaders in the art of cultivating effective support for IM programs.
3. Lead staff and volunteers in building a plan of action for IM including effective service and serving an increased number of clients
4. Involve IM staff and volunteers in ways that will bring high visibility and public esteem to IM.
5. Cultivate, develop and maintain a close working relationship with the key leadership in each IM department to help them effectively achieve their goals and objectives.
6. Effectively engage in IM’s historic relationship with the Faith community to develop volunteerism in support of IM’s mission.
7. Assertively and positively lead all volunteers in the development of training and program experiences that will fulfill IM’s purposes and effectively help every IM department
8. Develop a network of volunteer leadership to create, promote and manage a wide range of volunteer opportunities within IM, focusing on opportunities for individuals, stakeholders, donors, faith-based organizations, businesses, corporations, and civic groups.
9. Develop and supervise IM’s volunteer cycle including recruitment, screening, orientation, training, placement, stewardship, recognition, and reporting.
a. Create and sustain a volunteer network that effectively supports Meals on Wheels deliveries.
b. Create and sustain a volunteer network that effectively supports aniMeals on Wheels, Breakfast Bag Assembly, Food for Seniors program, Friendly Visitors, Phone Bank, Holiday Cards and Gifts, United Way Days of Caring, Dollars for Doers, Thanksgiving Project, Hurricane Preparedness project, and other Senior Services programs.
c. Support the volunteer needs of Refugee Services, Interfaith Relations, and the Development Departments.
10. Establish, maintain and leverage appropriate technology to manage the Volunteer Services function for all IM projects.
11. Coordinate with volunteers in the aMOW program by providing training, assigning routes/duties, creating and organizing route sheets, communicating updates, and collecting month-end volunteer figures for VS reporting and database entry.
12. Coordinate with volunteers in the Food for Seniors program by providing training, assigning routes/duties, creating and organizing route sheets, communicating updates, and collecting month-end volunteer figures for VS reporting and database entry. Work with MOW Operation Manager to ensure that correct number of boxes are ordered each month.
13. Oversee the maintenance of all volunteer records, entry of volunteer information into Raiser’s Edge and provide timely reports on volunteer participation.
14. Represent IM in the community through collaborations (i.e. World Refugee Day), networking and training (i.e. Association of Volunteer Professionals) and community presentations.
15. Support the efforts of the Development Team to engage the community, promote all the activities of the organization and identify and garner financial support wherever possible.
16. Participate in meetings and perform other duties, as assigned by the Director.

QUALIFICATIONS:
1. Bachelor’s degree.
2. At least 3 years’ experience in nonprofit management, preferably volunteer management. Proven abilities in motivating and supervising staff and volunteers.
3. Strong organizational skills. Able to take project from conception to completion. Event planning experience is a plus.
4. Fluency in written and spoken English is required. Fluency in written and spoken Spanish is strongly preferred.
5. Strong communication skills (written and verbal).
6. Self-starter with the ability to work independently and in a team environment with minimal supervision, assisting and calling on team members as necessary.
7. Excellent organizational skills. Ability to plan and organize multiple tasks, handle detailed work and meet deadlines.
8. Comfortable working with and addressing culturally and ethnically diverse staff, volunteers and community groups.
9. Proficient in Microsoft Office (Word, Excel and Outlook).
10. Willingness and ability to learn Raiser’s Edge, RMS, and ServeTracker software.
11. Reliable transportation, valid driver’s license and automobile liability insurance as required by law.
12. Available to work some weekends and evenings.

PHYSICAL & COGNITIVE DEMANDS
This position is generally set in a comfortable office environment, but it will frequently require automobile travel, work outdoors, work in the warehouse, and in other locations. Work requires talking, writing, driving in inclement weather, walking on uneven surfaces and standing for upwards of 90 minutes straight, depending on the situation. It requires seeing, hearing, talking, sitting and walking on a daily basis. It may require bending and lifting 20 pounds on a frequent basis. Work will also occur during or after business hours and on weekends.

COMPUTING
Performing arithmetic operations and reporting on and/or carrying out a prescribed action in relation to them on a daily basis.

ANALYZING
Examining and evaluating data. Presenting alternative actions in relation to the evaluation is frequently involved.

COMPILING
Gathering, collating, or classifying information about data. Reporting and/or carrying out a prescribed action in relation to the evaluation is frequently involved.

Department:     Meals on Wheels

Supervisor:        Assistant Director of Meals on Wheels Compliance and Administration

Classification:   Exempt/Full-time

Supervisory Role:  Yes

BASIC RESPONSIBILITIES

Coordinate data entry and billing activities in ServTracker, governmental databases (such as SPURS) and third party billing websites (such as HMOs). Duties include coordinating the entry of fiscal and program data into databases, billing, reporting, managing client eligibility, and handling special projects.

SPECIFIC RESPONSIBILITIES

  1. Coordinate meal and client data entry into applicable databases.
  2. Coordinate the process of adding/changing/closing clients, including intake of new clients, assigning clients for assessment, meal service start/stop, entry in ServTracker, and communication with case managers.
  3. Review and maintain eligibility of new clients and changes in eligibility for existing clients. Follow up with assessment team on upcoming and past due client assessments.  Ensure that meals for ineligible clients are not billed to funders.
  4. Supervise route data entry into ServTracker.
  5. Prepare standard and custom reports from applicable databases, on a regular basis and as needed.
  6. Prepare and submit timely and accurate monthly billings and contract invoices.
  7. Ensure the integrity and accuracy of all data in applicable databases.
  8. Review and audit daily route sheets for accuracy and compliance.
  9. Troubleshoot problems and resolve minor issues with databases.
  10. Organize and maintain client files and route sheets, ensuring completeness and accuracy.
  11. Develop, revise and maintain route boundaries as needed. Create route maps and provide route change information to appropriate staff.
  12. Coordinate the data/billing activities for special events, such as Thanksgiving and Operation Impact.
  13. Prepare client files and meal delivery documentation for monitorings and audits.
  14. Assist supervisor in ensuring and maintaining program compliance.
  15. Assist supervisor with end of month activities including review of route sheets and meal tickets.
  16. Perform other duties as assigned by supervisor.

 POSITION QUALIFICATIONS

  1. Bachelor’s degree or equivalent preferred. Minimum two (2) years of related experience required (billing, data entry, reporting, statistics, etc.).
  2. Detail oriented and able to meet all deadlines, with high accuracy and timeliness.
  3. Excellent organizational skills and the ability to work independently with minimal supervision.
  4. Ability to create standard and custom reports, and present them to others with confidence.
  5. Computer proficiency required. Advanced experience coordinating data activities or managing databases preferred.
  6. Ability to communicate and interact with culturally and ethnically diverse staff, client and volunteers.
  7. Must have a valid driver’s license and current automobile liability insurance.

 COGNITIVE & PHYSICAL DEMANDS

  1. DATA ENTRY- this position requires strong attention to detail, repetitious work and information entry into various databases on an ongoing daily basis. The incumbent must have strong attention to detail and data entry accuracy to be successful in this position
  2. COMPUTING – Performing arithmetic operations and reporting on and/or carrying out a prescribed action in relation to them on a daily basis.
  3. ANALYZING – Examining and evaluating data. Presenting alternative actions in relation to the evaluation is frequently involved.
  4. COMPILING – Gathering, collating, or classifying information about data. Reporting and/or carrying out a prescribed action in relation to the evaluation is frequently involved.

Department:                  Hospital to Home

Supervisor:                     Assistant Director for Healthcare Integration and Case Management

Classification:                Full-time/Exempt

Supervisory Role:        Yes

Job Summary

This role is designed to assist in the development and management of Meals on Wheels Hospital to Home programs with a focus on expansion of the program’s ability to provide direct and indirect services to Hospital to Home clients, including case management.

SPECIFIC RESPONSIBILITIES

  1. Supervise Hospital to Home, Veterans and Maternal meals programs’ case management staff, including interns and volunteers.
  2. Assure compliance with HIPAA and programmatic requirements.  Support and assist with contract monitoring and fiscal audit materials and activities.
  3. Provide leadership and guidance to internal and external stakeholders about resources available to Hospital to Home clients.  Share knowledge regarding resources available to general Meals on Wheels clients, as available.
  4. In absence of Assistant Director, oversee Hospital to Home programs, as necessary.
  5. Manage a case management division of Hospital to Home, including maintenance of case work records in ServeTracker database and referral follow-up with enrolled clients.
  6. Develop and maintain working relationships with Hospital to Home program recipients and their caregivers, as needed.
  7. Identify and build relationships with key agencies for Hospital to Home, Veterans and Maternal meals programs’ client referrals for nutrition, safety, home repair, transportation, legal, and allied health services.
  8. Acquire, train, and coach sufficient staff, interns, and volunteers to meet program goals.
  9. Engage in appropriate advocacy efforts on behalf of homebound seniors, as directed.
  10. Conduct research, aggregate and analyze data, report information and data, prepare and submit metrics for summary reports as required.
  11. Assist with resolution of client concerns, complaints, and grievances requiring LMSW intervention.
  12. Develop and maintain professional relationships with appropriate professional and community organizations, faith communities, and participate in activities to identify unmet needs, develop community partnerships, and promote IM’s goals.
  13. Advisor to Client Services subcommittee.
  14. Represent IM in the community through presentations, affiliations, and participation in meetings, seminars, conferences, and other forums.
  15. Implement quality assurance measures to promote continuous improvement of services.
  16. Perform other duties assigned by supervisor.

 QUALIFICATIONS

  1. Master Social Worker Licensure required (or nearing completion).
  2. At least three years of social work experience. Deep knowledge of issues related to seniors preferred.
  3. High level of independent judgment, leadership, and community networking.
  4. Automobile, valid auto registration and inspection, and valid driver’s license and automobile liability insurance required.
  5. Evidence of the following skills: Management, supervision, attention to detail, program planning and design, building collaborative partnerships and good communication skills (written and verbal).
  6. Intermediate to advanced Microsoft Office computer skills (Outlook, Word, Excel and PowerPoint).
  7. Previous supervisory experience is preferred.

 COGNITIVE & PHYSICAL DEMANDS

  1. Computing – Performing arithmetic operations and reporting on and/or carrying out a prescribed action in relation to them on a daily basis.
  2. Analyzing – Examining and evaluating data. Presenting alternative actions in relation to the evaluation is frequently involved.
  3. Compiling – Gathering, collating, or classifying information about data. Reporting and/or carrying out a prescribed action in relation to the evaluation is frequently involved.
  4. Position Setting – This position is set in a comfortable office environment. Periodic visits to clients and referral organizations. It will require seeing, hearing, talking, sitting and walking on a daily basis.

Department: Interfaith Relations & Community Partnerships
Supervisor: Vice President, IRCP
Location: 3303 Main Street, Houston, TX 77002
Classification: Fulltime / non-exempt
Supervisory Position: No

BASIC RESPONSIBILITIES

The Administrative Assistant provides administrative support to IRCP Interfaith Relations & Community Partnerships (IRCP) Department which includes Volunteer Houston (VH). This position is responsible for the effective operation of the department, including the management and reporting of VH and IRCP databases. The Administrative Assistant serves as the keeper of IR’s “data hub,” ensuring that databases, contact lists, newsletters, and websites for which IR is responsible are analyzed and updated with timely and accurate information. The Administrative Assistant is the primary contact person for the department for any general inquiries.

SPECIFIC RESPONSIBILITIES

  1. Coordinate and arrange meetings, prepare agendas, reserve and prepare facilities. Assist with meeting content preparation. Attend meetings as requested (some meetings may occur after regular business hours).
  2. Generate expense invoices, travel and other reimbursements, and track payments or donations.
  3. Primary support for event management. Make reservations, submit payments, take payments, final reconciliation of expense to income.
  4. Assist the department staff in event logistics, advertising, scheduling and response tracking. Perform post-event research. Tabulate and analyze attendance data, survey data from events.
  5. Serve as the primary custodian of department data. Generate newsletters, new web pages, and manage youth and volunteer engagement social media. Conduct research and aggregate data as needed.
  6. Compile reports.
  7. Assist department staff in developing presentations, whether internal to IMGH or to external agencies.
  8. Maintain a working knowledge and awareness of all organizational activities and events. Alert staff to external events occurring that may be of interest.
  9. Ensure that all other lists and spreadsheets are organized and updated. Manage file locations on shared drive, either by removing outdated lists or consolidating current lists.
  10. Serve as the primary contact for event signup and volunteer responses.
  11. Perform other administrative duties as assigned by supervisor.

QUALIFICATIONS

  1. Bachelor’s degree required
  2. Must be computer competent. Intermediate to advanced knowledge of Microsoft Office (Word, PowerPoint, Excel, Outlook and Access) is required. Experience with Joomla and Raiser’s Edge, Word Press and Luminate
  3. Pleasant personality with excellent interpersonal skills.
  4. Must have excellent written and verbal communication skills and be able to work with individuals from diverse cultural backgrounds.
  5. Must be detail oriented and possess exceptional organizational skills.
  6. Must have basic mathematical/computational skills and ability to produce reports.
  7. Able to manage and coordinate multiple tasks, deadlines and competing priorities in a professional manner.
  8. Reliable transportation, valid driver’s license and automobile liability insurance as required by law.
  9. Availability to work after regular business hours on need-basis.

COGNITIVE & PHYSICAL DEMANDS

  1. COMPUTING – Performing arithmetic operations and reporting on and/or carrying out a prescribed action in relation to them on a daily basis.
  2. ANALYZING – Examining and evaluating data. Presenting alternative actions in relation to the evaluation is frequently involved.
  3. COMPILING – Gathering, collating, or classifying information about data. Reporting and/or carrying out a prescribed action in relation to the evaluation is frequently involved.