Careers

Current Job Openings

Last update: March 5, 2015

To apply for a position, please see the details of each position, as the documents requested might be different for each of them.

Due to a high volume of applications received, only candidates selected for an interview will be contacted.

No phone calls please.

We thank you for your understanding.

Part-Time Data Entry Specialist

Department: Senior Services
Supervisor: Database and Billing Coordinator
Classification: Part-time/Non-exempt
Salary: Hourly rate depends on experience ($11.00-$14.00/hour)
Supervisory role: No

BASIC RESPONSIBILITIES:

Perform clerical tasks to ensure the maintenance of client data. Duties include, but are not limited to: entering fiscal and program data into databases, filing, and handling special projects.

SPECIFIC RESPONSIBILITIES:

1. Reviewing the route sheets and entering the extra meals provided to the clients and not delivered meals in Servtracker.
2. Input changes from approved gold forms into Servtracker and SAMS databases.
3. Entering clients initial and reassessments to Servtracker and SAMS database
4. File all completed Meals on Wheels paperwork daily.
5. Assure all paper files for Meals on Wheels clients are maintained in compliance with their appropriate requirements.
6. Audit all Meals on Wheels files regularly.
7. Maintain a work pace adequate to keep all computerized and paper records complete and accurate in a timely fashion.
8. Be available for office coverage including greeting visitors, answering the phones.
9. Perform other duties as assigned by supervisor.

POSITION QUALIFICATIONS:

1. High school diploma or equivalent required. Minimum two (2) years of data entry experience.
2. Must be detail oriented and able to handle repetitive clerical tasks, quickly, accurately and efficiently.
3. Must be dependable and have good organizational and interpersonal skills.
4. Computer proficiency required. Experience using database, spreadsheet and word processing software.
5. Must enjoy working with culturally and ethnically diverse staff, clients and volunteers.
6. Must have a valid driver's license and current automobile liability insurance.
7. Must have proficient knowledge of 10-key.
8. Must have previous data entry experience.

COGNITIVE & PHYSICAL DEMANDS
1. DATA ENTRY- this position requires strong attention to detail, repetitious work and information entry into various databases on an ongoing daily basis. The incumbent must have strong attention to detail and data entry accuracy to be successful in this position
2. COMPUTING - Performing arithmetic operations and reporting on and/or carrying out a prescribed action in relation to them on a daily basis.
3. ANALYZING - Examining and evaluating data. Presenting alternative actions in relation to the evaluation is frequently involved.
4. COMPILING - Gathering, collating, or classifying information about data. Reporting and/or carrying out a prescribed action in relation to the evaluation is frequently involved.

This position is set in a comfortable office environment. It will require seeing, hearing, talking, sitting and walking on a daily basis.

Some work may occur after business hours and it may require occasional driving, including driving in inclement weather conditions, walking on uneven surfaces and standing upwards for 30 minutes straight, depending on the situation.

To apply for this position, please send a resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.

Volunteer Coordinator

Department: Development (Volunteer Services)
Supervisor: Manager of Volunteer Services
Location: 3202 San Jacinto St., Houston, TX 77004
Classification: Full-time/Exempt
Salary: $32,000-34,000/annually
Supervisory Role: No

BASIC RESPONSIBILITIES
The Volunteer Coordinator is responsible for various IM events and assists with community engagement, volunteer recruitment, coordination and retention. The coordinator will also provide support for programs staffed by IM volunteers, such as aniMeals-on-Wheels, the Food Box Program, Friendly Visitors/Disaster Buddy, Refugee Services and Meals on Wheels.

SPECIFIC RESPONSIBILIES
1. Conduct two volunteer orientations per month, conducting one-on-one orientations or off-site group orientations as needed.
2. Coordinate with monthly volunteers in the aniMeals programs by assigning duties, providing schedules and updates, and collecting month-end volunteer figures for VS reporting. Serve as a VS steward through ongoing volunteer communications.
3. Assist the Volunteer Services Manager in the recruitment of volunteers for Refugee Services, Friendly Visitor/Disaster Buddy, and all MOW programs. Training and connect volunteers to their program managers.
4. Work with the Volunteer Services Manager to coordinate corporate, congregation, school and other group volunteer events and activities.
5. Assist in the coordination and execution of large annual events such as United Way Days of Caring, MOW Thanksgiving HOME Project, Holiday Sponsorships and the CROP Hunger Walk.
6. Assist with the annual United Way Campaign as a speaker at UW organized events, as well as representing IM at other speaking engagements, fairs and tours.
7. Maintain communication with volunteers on a monthly basis via emails, newsletters, and surveys.
8. Participate as a member of the Development team to engage the community, promote all activities of the organization and identify and garner financial support wherever possible.
9. Perform other duties as assigned by supervisor.

QUALIFICATIONS
1. Bachelors Degree preferred.
2. Two to three years of administrative experience, events coordination or volunteer work is preferred 2-3 years of relevant experience
3. Fluency in written and spoken English is required.
4. Strong communication skills (written and verbal).
5. Self-starter with the ability to work independently and in a team environment with minimal supervision, assisting and calling on team members as necessary.
6. Excellent organizational skills. Ability to plan and organize multiple tasks, handle detailed work and meet deadlines.
7. Comfortable working with and addressing culturally and ethnically diverse staff, volunteers and community groups.
8. Proficient in Microsoft Office (Word, Excel and Outlook).
9. Willingness and ability to learn Raiser's Edge software.
10. Willingness and ability to learn Volgisitics system.
11. Reliable transportation, valid driver's license and automobile liability insurance as required by law.
12. Available to work some weekends and evenings.
13. Able to do moderate lifting and carry 15- 50 lbs.

PHYSICAL & COGNITIVE DEMANDS
This position is generally set in a comfortable office environment, but it may occasionally require outside of office work. It requires seeing, hearing, talking, sitting and walking on a daily basis. It may require bending and lifting 20 pounds on an infrequent basis. Client field work may occur during or after business hours and it requires talking, writing, driving in inclement weather, walking on uneven surfaces and standing for upwards of 30 minutes straight, depending on the situation.

COMPUTING
Performing arithmetic operations and reporting on and/or carrying out a prescribed action in relation to them on a daily basis.

ANALYZING
Examining and evaluating data. Presenting alternative actions in relation to the evaluation is frequently involved.

COMPILING
Gathering, collating, or classifying information about data. Reporting and/or carrying out a prescribed action in relation to the evaluation is frequently involved.

To apply for this position, please send a resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.

Meals on Wheels Manager of Operations

Department: Meals on Wheels (MOW)
Supervisor: Director of Meals on Wheels
Location: Moran (3202 San Jacinto, Houston, TX 77004)
Classification: Exempt/Full-time
Salary: $45,000 to 60,000/annually (based on experience)
Supervisory Role: Yes

BASIC RESPONSIBILITIES:

As a key part of the management team for IM's Senior Services department, manage the daily logistics of meal service operations for the IM Meals on Wheels program. Responsible for effective and efficient homebound meal delivery ensuring client satisfaction, compliance, safety and process improvement. Effectively manage operations personnel, inventory, equipment purchasing, delivery routes, equipment, fleet, and site operations.

SPECIFIC RESPONSIBILITIES:

• Directly supervise program coordinators, operations specialist, and other staff and volunteers assigned to meal distribution operations.
• Ensure appropriate staffing levels are maintained while remaining within budget limits.
• Develop / manage a substitute driver program to provide coverage for scheduled and unscheduled driver absences.
• Evaluate delivery routes and reorganize when necessary to maintain efficient and effective delivery services within budget limits.
• Provide ongoing training, coaching and feedback to staff to meet program metrics and goals.
• Work collaboratively with Human Resources Department and other IM and MOWGH staff to develop appropriate ongoing training programs for continuous improvement.
• Work collaboratively with Volunteer Services Department to maximize efficiency and utilization of volunteers in support of Senior Services programs including routes, meal assembly, and aniMeals on Wheels program.
• Manage delivery fleet operations, safety, maintenance, repair, and replacement. In coordination with HR and Finance departments, assure vehicle and driver insurance and registration processes.
• Act as the primary inventory and procurement liaison with vendors regarding issues related to on-time delivery performance, invoice discrepancies or product deficiencies.
• Identify opportunities for cost reductions through strategic sourcing of materials.
• Manage ordering and receipt of all food products and supplies with accuracy. Actively investigate and correct discrepancies. Validate receipt of all products.
• Maintain inventory levels of frozen, breakfast, and emergency meals to provide uninterrupted client meal deliveries. Ensure minimal loss on inventory.
• Maintain all appropriate food and facility safety policies.
• Address and resolve all client complaints related to meal delivery and service in coordination with customer service personnel and the Manager of Client Services.
• Assure operations compliance with all Texas Administrative Code (TAC) and contract and IM policy regulations. In cooperation with Manager of Administration and Compliance, develop and properly document ongoing compliance and quality assurance including but not limited to: appropriate meal temperatures & quality; timely meal delivery; driver and route monitoring; inspection of delivery equipment and supplies for proper sanitation; proper site postings, sanitation and extermination; sufficient meal delivery within approved time window; lost meals; safety & risk management, etc.
• In cooperation with the Building Operations Manager, monitor routine security, access, janitorial and repair processes in the Moran Building.
• In cooperation with Development Department, manage client fund-raising program including distribution, collection, incentives, and recognition.
• Work collaboratively with Volunteer Services Department to encourage volunteer support in meal assembly, delivery and site operations.
• Work collaboratively with Communications Department for media opportunities.
• Foster productive, team-spirited work environment that yields high morale, staff satisfaction, and low turnover.
• Proactively identify issues, consult with appropriate resources and swiftly implement appropriate solutions.
• Study and analyze work flows to identify ongoing process improvements allowing maximization of resources while maintaining high client satisfaction.
• Become familiar with all contracts, stay abreast of all policies and regulations.
• Liaise with government entities and community organizations as necessary.
• Prepare daily, weekly, monthly, quarterly, and annual reports as necessary.
• Other duties as defined by supervisor.

REQUIREMENTS:

1. Bachelor's degree required.
2. Warehouse, logistics, delivery, and food service experience strongly preferred.
3. Minimum of five years management experience.
4. Minimum of three years experience managing a complex operation with direct oversight of a budget and personnel.
5. Must hold, or earn within 60 days, Food Service Manager Certification.
6. Must have proven leadership skills, be proactive and be self-motivated
7. Must have excellent organizational and interpersonal skills.
8. Must have good judgment and be able to work with minimal supervision.
9. Must be process and detail oriented with a commitment to teamwork and collaboration.
10. Must be able to communicate effectively verbally and in writing for internal and external communication.
11. Must have passion for working with disadvantaged populations.
12. Must have intermediate to advanced computer skills in Microsoft Office programs and be able to quickly learn ServeTracker Database Software.
13. Must have valid driver's license and automobile liability insurance as required by law.

To apply for this position, please send a resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.

Meals on Wheels Substitute Driver

 Department: Senior Services
Supervisor: Meals on Wheels Driver Coordinator
Location: Moran building - 3202 San Jacinto St., Houston, TX 77004
Classification: Non-exempt/Part-time (On call, as needed - depending on business needs)
Hourly Rate: Beginning at $8.50/hour + mileage (Depends on experience)

BASIC RESPONSIBILITIES
To provide accurate, reliable and courteous daily meal delivery to Meals on Wheels program clients using personal transportation.

SPECIFIC RESPONSIBILITIES
1. Report to work at the exact assigned shift time (not before or after).
2. Operate and maintain personal vehicle with safety and courtesy to other drivers in the community.
3. Deliver daily meals directly to clients in a reliable and friendly manner.
4. Maintain cleanliness of the vehicle and meal carriers as well as and personal hygiene.
5. Read and interpret the route maps provided by the Driver Coordinator.
6. Follow the assigned route and deliver the meals in a specified time frame required.
7. Keep records of own timesheets and exact time spent on a route.
8. Report any deviations from and reasons for inability to deliver meals in a required time frame on a daily basis.
9. Maintain accurate records of meal delivery by properly circling route sheets.
10. Keep accurate record of the count of daily meals served and submit a meals order for two days in advance.
11. Act as a liaison between the clients and Coordinator/Manager by providing details of missed meals, client absences or potential complaints.
12. Follow organization's policies and procedures.
13. Attend organization's meetings and other mandatory events during or after assigned work shift.

QUALIFICATIONS

1. Must be able to read and write English and follow written instructions.
2. Must be over 21 years old and have a valid driver's license with an excellent driving record.
3. Must have reliable automobile with valid automobile liability insurance as required by law available for submission at all times during employment with the organization.
4. Able to follow maps and written directions.
5. Good verbal and written communication skills.
6. Friendly demeanor, courtesy and patience are required.
7. Able to lift 20 pounds on a regular basis.

PHYSICAL DEMANDS
Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals. Meal delivery will require getting out of a car and delivering meals to the client's house under different weather conditions (rain and high degree temperatures during summer).

To apply for this position, please fill out the employment application and submit by email This email address is being protected from spambots. You need JavaScript enabled to view it., fax to 713-800-5110, or deliver in person to 3303 Main St., Houston, TX 77002, or 3202 San Jacinto St., Houston, TX 77004.

Meals on Wheels - DRIVER (PT)

Department: Senior Services
Supervisor: Meals on Wheels Driver Coordinator
Location: 3202 San Jacinto St., Houston, TX 77004 
Classification: Non-exempt/Part-time (17.5 hours per week)
Hourly Rate: $8.50/hour + mileage

BASIC RESPONSIBILITIES
To provide accurate, reliable and courteous daily meal delivery to Meals on Wheels program clients using personal transportation.

SPECIFIC RESPONSIBILITIES

  1. Report to work at the exact assigned shift time (not before or after).
  2. Operate and maintain personal vehicle with safety and courtesy to other drivers in the  community.
  3. Deliver daily meals directly to clients in a reliable and friendly manner.
  4. Maintain cleanliness of the vehicle and meal carriers as well as and personal hygiene.
  5. Read and interpret the route maps provided by the Driver Coordinator.
  6. Follow the assigned route and deliver the meals in a specified time frame required.
  7. Keep records of own timesheets and exact time spent on a route.
  8. Report any deviations from and reasons for inability to deliver meals in a required time frame on a daily basis.
  9. Maintain accurate records of meal delivery by properly circling route sheets.
  10. Keep accurate record of the count of daily meals served and submit a meals order for two days in advance.
  11. Act as a liaison between the clients and Coordinator/Manager by providing details of missed meals, client absences or potential complaints.
  12. Follow organization's policies and procedures.
  13. Attend organization's meetings and other mandatory events during or after assigned work shift.

QUALIFICATIONS

  1. High School diploma or equivalent.
  2. Must be able to read and write English and follow written instructions.
  3. Must be over 21 years old and have a valid driver's license with an excellent driving record.
  4. Must have reliable automobile with valid automobile liability insurance as required by law available for submission at all times during employment with the organization.
  5. Able to follow maps and written directions.
  6. Good verbal and written communication skills.
  7. Friendly demeanor, courtesy and patience are required.
  8. Able to lift 20 pounds on a regular basis.

PHYSICAL DEMANDS
Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals.  Meal delivery will require getting out of a car and delivering meals to the client's house under different weather conditions (rain and high degree temperatures during summer).

To apply for this position, please fill out the employment application and submit by email This email address is being protected from spambots. You need JavaScript enabled to view it., fax to 713-800-5110, or deliver in person to 3303 Main St., Houston, TX 77002, or 3202 San Jacinto St., Houston, TX 77004.

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