Careers

Current Job Openings

Last update: December 14, 2016

To apply for a position, please see the details of each position, as the documents requested might be different for each of them. 

Due to a high volume of applications received, only candidates selected for an interview will be contacted. NO PHONE CALLS please. We thank you for your understanding.

 

Director of Operations

Department: Management & General

Supervisor: Chief Executive Officer

Location: 3303 Main Street, Houston, TX 77002

Classification: Full-Time/Exempt

Salary: $70-80k, depends on experience

Supervisory Role: Yes

BASIC RESPONSIBILITIES:

Responsible for general operational activities for the organization’s two locations. Oversee facilities and technology management, event center management, tenant relations and reception, and supervise related staff. Serve as Safety Captain for the organization. Provide leadership and guidance to Executive Team regarding operational issues.

SPECIFIC RESPONSIBILITIES:

Supervise facility operations and related staff, ensuring both locations are clean, well-maintained, and presentable at all times. Supervise reception operations and related staff at Herzstein location, ensuring excellent customer service and prompt client care. Develop policies and procedures for all building functions, including safety, security and loss prevention. Ensure employee and vendor compliance with these policies and procedures. Serve as Safety Captain for the entire agency. Conduct safety tabletop exercises to identify risks. Improve safety/security outcomes by coordinating initiatives such as accident prevention, building access control, and employee safety training, in consultation with local public safety agencies. Perform vendor selection and procurement activities for facility contractors, including general repair/maintenance activities and capital enhancement/renovation activities. Market IM’s events center to the community, including corporate, nonprofit and civic prospects. Select and manage catering partners and other event contractors, and ensure proper training and contract compliance. Manage daily use of events center, including communication and follow up with customers, internal staff, contractors and catering partners. Ensure customer satisfaction and efficient utilization of staff resources. Manage tenant relations and negotiate lease renewals in coordination with CFO. Develop efficiency enhancement and waste reduction strategies in support of Continuous Improvement goals. Promote environmentally friendly initiatives related to operations. Develop technical expertise in IM's hardware, software, networks, databases, telecommunications and connectivity solutions. Work with IM’s managed service provider to ensure a stable and functional IT environment. Develop and manage annual budgets for facilities, technology, event center and tenant operations. Recommend capital improvements and develop timelines for planned upgrades. Provide cost management recommendations and forecasting as needed. Serve as a member of IM’s Executive Team and provide leadership and guidance to the group regarding operational issues. Serve as Logistics Chief during natural or manmade emergency situations when Continuity of Operations plan is in effect. Perform other duties as assigned.

QUALIFICATIONS:

1. Bachelor’s degree in business, hospitality management, event planning or related field; advanced degree a plus.

2. Five to ten years’ experience in operations, logistics, hospitality, event planning or a combination of the above.

3. Prior supervisory experience required.

4. Proficient in the use of Microsoft Office. Facility management or events software experience a plus.

5. Detail oriented with excellent organizational skills; able to manage multiple priorities and projects simultaneously.

6. Strong verbal and written communication skills.

7. Able to work independently with minimal supervision and meet deadlines.

8. Able to work with individuals from diverse backgrounds and adapt to change.

9. Must have a valid driver’s license and automobile liability insurance.

To apply for this position, please email your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.. NO PHONE CALLS PLEASE.

 

Human Resources Generalist

Department: Human Resources
Supervisor: Chief People Officer (CPO)
Location: 3303 Main Street, Houston, TX 77002
Classification: Full-time/Exempt
Salary: Negotiable (Depends on experience)
Supervisory Role: No

BASIC RESPONSIBILITIES
Responsible for payroll data entry and administrative activities pertaining to recruitment, hiring, maintenance of personnel records, benefits, worker’s compensation, and leaves of absence.

SPECIFIC RESPONSIBILITIES
1. Post open positions to commonly used websites. Compile applications and conduct pre-screening phone interviews with applicants. Conduct reference and background checks for potential employees. Prepare offer letters, welcome email, new hire paperwork, organize information sessions with new employee about policies, and benefits. Conduct new staff orientations.
2. Process new hire documentation. Ensure compliance with the DHS and SSA administration regulations. Maintain Driver’s License and insurance records using Excel databases.
3. Initiate personnel action forms (new hire, change, bonus and termination forms). Work closely with the Payroll department in submitting personnel action forms, hiring paperwork and administrative changes for Payroll processing on a daily basis. Assist the CPO with the Benefits Open Enrollment process, forms and system updates. Enroll new employees into appropriate benefit plans. Process online benefit changes as instructed by employees.
4. Verify employment and provide information to employees as requested.
5. Investigate employee complaints and propose solutions. Respond to unemployment or other claims in a proper and timely manner and ensure the organization is represented in appeals and hearings when needed. Educate managers about the unemployment process.
6. Coordinate random, post-accident and for cause drug testing of all employees.
7. Prepare and submit Worker’s Compensation paperwork to the insurance carrier including first report of injury, DWC3 and DWC6 report following the required schedule.
8. Process FMLA and personal leaves of absence.
9. Develop queries and run various HR monthly reports in compliance with our program requirements.
10. Ensure compliance with all federal and state employment laws.
11. Participate in special projects and accomplish all other administrative tasks as assigned by HR Director.
12. Serve as a backup for receptionist a few times per month or as needed.
13. Coordinate all HR functions in CPO’s absence.
14. Maintain all HR files, update the HRIS (ADP) as needed.
15. Track turnover, absenteeism, EEO statistics, etc.
16. Create and manage the Affirmative Action Program for the organization.

QUALIFICATIONS/REQUIREMENTS
1. Bachelor’s degree in business administration, economics, accounting, finance, math or related field is preferred.
2. 1-2 years of previous HR payroll, data entry or similar experience in a field focusing on computations, where detailed work is required.
3. Knowledge of HRIS or database systems preferred.
4. Strong and proven attention to detail, mathematical and computational skills.
5. Work accuracy, timeliness and organization are required.
6. Intermediate to advanced MS office skills (Outlook, Word and Excel) are required. Advanced skills in web based applications preferred.
7. Ability to handle multiple employee demands with tact, discretion and courtesy.
8. Effective verbal and written cross-cultural communications skills. Ability to speak publicly and effectively communicate information to individuals or a group of employees.
9. Ability to work independently and/or in a team-oriented environment.
10. Valid driver’s license and automobile liability insurance as required by law is required.

COGNITIVE & PHYSICAL DEMANDS
1. DATA ENTRY – this position requires strong attention to detail, repetitious work and information entry into various databases on an ongoing, daily basis. The incumbent must have strong attention to detail and data entry work accuracy to be successful in this position.
2. COMPUTING – Performing arithmetic operations and reporting on and/or carrying out a prescribed action in relation to them on a daily basis.
3. ANALYZING - Examining and evaluating data. Presenting alternative actions in relation to the evaluation is frequently involved.
4. COMPILING - Gathering, collating, or classifying information about data. Reporting and/or carrying out a prescribed action in relation to the evaluation is frequently involved.

This position is set in a comfortable office environment. It will require seeing, hearing, talking in person and on the phone, sitting and walking on a daily basis.

Some work may occur after business hours and it may require occasional driving including driving in inclement weather conditions, walking on uneven surfaces and standing upwards for 30 minutes straight, depending on the situation.

To apply for this position, please email your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.. NO PHONE CALLS PLEASE.

 

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Meals on Wheels Substitute Driver

Department: Senior Services
Supervisor: Meals on Wheels Driver Coordinator
Location: Moran building - 3202 San Jacinto St., Houston, TX 77004
Classification: Non-exempt/Part-time (On call, as needed - depending on business needs)
Hourly Rate: Beginning at $9.00/hour + mileage (Depends on experience)

BASIC RESPONSIBILITIES
To provide accurate, reliable and courteous daily meal delivery to Meals on Wheels program clients using personal transportation.

SPECIFIC RESPONSIBILITIES
1. Report to work at the exact assigned shift time (not before or after).
2. Operate and maintain personal vehicle with safety and courtesy to other drivers in the community.
3. Deliver daily meals directly to clients in a reliable and friendly manner.
4. Maintain cleanliness of the vehicle and meal carriers as well as and personal hygiene.
5. Read and interpret the route maps provided by the Driver Coordinator.
6. Follow the assigned route and deliver the meals in a specified time frame required.
7. Keep records of own timesheets and exact time spent on a route.
8. Report any deviations from and reasons for inability to deliver meals in a required time frame on a daily basis.
9. Maintain accurate records of meal delivery by properly circling route sheets.
10. Keep accurate record of the count of daily meals served and submit a meals order for two days in advance.
11. Act as a liaison between the clients and Coordinator/Manager by providing details of missed meals, client absences or potential complaints.
12. Follow organization's policies and procedures.
13. Attend organization's meetings and other mandatory events during or after assigned work shift.

QUALIFICATIONS

1. Must be able to read and write English and follow written instructions.
2. Must be over 21 years old and have a valid driver's license with an excellent driving record.
3. Must have reliable automobile with valid automobile liability insurance as required by law available for submission at all times during employment with the organization.
4. Able to follow maps and written directions.
5. Good verbal and written communication skills.
6. Friendly demeanor, courtesy and patience are required.
7. Able to lift 20 pounds on a regular basis.

PHYSICAL DEMANDS
Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals. Meal delivery will require getting out of a car and delivering meals to the client's house under different weather conditions (rain and high degree temperatures during summer).

To apply for this position, please fill out the employment application and submit by email This email address is being protected from spambots. You need JavaScript enabled to view it., fax to 713-800-5110, or deliver in person to 3303 Main St., Houston, TX 77002, or 3202 San Jacinto St., Houston, TX 77004.

Meals on Wheels - DRIVER (PT)

Department: Senior Services
Supervisor: Meals on Wheels Driver Coordinator
Location: 3202 San Jacinto St., Houston, TX 77004 
Classification: Non-exempt/Part-time (17.5 hours per week)
Hourly Rate: $9.00/hour + mileage

BASIC RESPONSIBILITIES
To provide accurate, reliable and courteous daily meal delivery to Meals on Wheels program clients using personal transportation.

SPECIFIC RESPONSIBILITIES

  1. Report to work at the exact assigned shift time (not before or after).
  2. Operate and maintain personal vehicle with safety and courtesy to other drivers in the  community.
  3. Deliver daily meals directly to clients in a reliable and friendly manner.
  4. Maintain cleanliness of the vehicle and meal carriers as well as and personal hygiene.
  5. Read and interpret the route maps provided by the Driver Coordinator.
  6. Follow the assigned route and deliver the meals in a specified time frame required.
  7. Keep records of own timesheets and exact time spent on a route.
  8. Report any deviations from and reasons for inability to deliver meals in a required time frame on a daily basis.
  9. Maintain accurate records of meal delivery by properly circling route sheets.
  10. Keep accurate record of the count of daily meals served and submit a meals order for two days in advance.
  11. Act as a liaison between the clients and Coordinator/Manager by providing details of missed meals, client absences or potential complaints.
  12. Follow organization's policies and procedures.
  13. Attend organization's meetings and other mandatory events during or after assigned work shift.

QUALIFICATIONS

  1. High School diploma or equivalent.
  2. Must be able to read and write English and follow written instructions.
  3. Must be over 21 years old and have a valid driver's license with an excellent driving record.
  4. Must have reliable automobile with valid automobile liability insurance as required by law available for submission at all times during employment with the organization.
  5. Able to follow maps and written directions.
  6. Good verbal and written communication skills.
  7. Friendly demeanor, courtesy and patience are required.
  8. Able to lift 20 pounds on a regular basis.

PHYSICAL DEMANDS
Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals.  Meal delivery will require getting out of a car and delivering meals to the client's house under different weather conditions (rain and high degree temperatures during summer).

To apply for this position, please fill out the employment application and submit by email This email address is being protected from spambots. You need JavaScript enabled to view it., fax to 713-800-5110, or deliver in person to 3202 San Jacinto St., Houston, TX 77004 or 3303 Main St. Houston, TX 77002.

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