Careers

Current Job Openings

Last update: March 25, 2015

To apply for a position, please see the details of each position, as the documents requested might be different for each of them.

Due to a high volume of applications received, only candidates selected for an interview will be contacted.

No phone calls please.

We thank you for your understanding.

Part-Time Case Manager

Department: Client Services
Supervisor: Manager of Social Services
Location: 3202 San Jacinto St. , Houston, TX 77004
Classification: Part-Time/Non-Exempt (approximately 20 hours/week)
Pay Rate: $12.00-$15.00/hour
Supervisory Role: NO

BASIC RESPONSIBILITIES
Provide Casework services to clients. Update sServeTracker data base with case management notes. Assist Manager of Social Services with implementing quality assurance measures by effectively tracking client referrals and outcomes.

SPECIFIC RESPONSIBILITIES

1. Provide direct case management or referrals to clients, including home visits when appropriate
2. Follow up on senior-client referrals made including those made by Manager and Interns with both clients and referral agencies as appropriate
3. Transfer, manage and update case management notes in the SservTracker database.
4. Undertake research to expand and qualify referral agencies.
5. Prepare and submit reports as required.
6. Work with Volunteer Services to provide various services to IM seniors, including AniMeals, home repairs, friendly visitor/disaster buddies.
7. Assist with other tasks as assigned by supervisor.

QUALIFICATIONS
1. Degree in Social Work preferred.
2. Client case work experience preferred.
3. Enjoy working with senior citizens. Experience working with low-income elderly a plus.
4. Must be able to maintain a work pace adequate to keep all computerized and paper records complete and accurate in a timely fashion.
5. Excellent interpersonal skills and must be able to communicate effectively verbally and in writing.
6. Ability to prioritize tasks and manage time.
7. Must have good judgment and be able to work with minimal supervision.
8. Automobile, valid driver's license and automobile liability insurance required.

COGNITIVE & PHYSICAL DEMANDS
1. COMMUNICATING - Pleasant phone manner, patience, good listening skills, interviewing skills, and able to give recommendations and/or instructions in a manner suitable for geriatric clients.
2. DATA ENTRY- Strong attention to detail, with information entry into databases on a daily basis.
3. COMPUTING - Performing arithmetic operations and reporting on and/or carrying out a prescribed action in relation to them on a daily basis.
4. ANALYZING - Examining and evaluating data. Presenting alternative actions in relation to the evaluation is frequently involved.
5. COMPILING - Gathering, collating, or classifying information about data. Reporting and/or carrying out a prescribed action in relation to the evaluation is frequently involved.

Sitting while driving, standing, walking on uneven surfaces and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Client visits will require getting out of a car to visit client homes under different weather conditions (rain and high degree temperatures during summer). Client homes may have animals or lack temperature control.

To apply for this position, please send a resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.

Communications & Multimedia Specialist

Department: Development
Supervisor: Communications Manager
Location: 3303 Main Street, Houston, TX 77002
Classification: Full Time/Exempt
Salary: $38,000-$45,000 (annually)
Supervisory Role: No

The Communications & Multimedia Specialist at Interfaith Ministries for Greater Houston is responsible for implementing organization's multimedia strategy including social media, website, blog, electronic communications and graphic design. S/he plans and executes campaigns to increase awareness of the organization through online platforms. In addition, s/he will act as the primary graphic designer for the organization to create and update materials for both internal and external purposes.

This position requires self-motivation and ability to work independently, while coordinating and playing a vital role on the larger development team.

BASIC RESPONSIBILITY
1. Manage Interfaith Ministries' social media presence across platforms including Facebook, Twitter and Instagram.
2. Generate content and execute campaigns for social media
3. Write stories and articles to be used for organization publications.
4. Interview clients, volunteers, donors and staff for content generation.
5. Assist in managing the organization's website and blog.
6. Use graphic design skills to create attractive collateral pieces for both internal and external needs including flyers, brochures, invitations and event materials.
7. Manage electronic signage for conference center
8. Assist in managing the organization's internal communications activities.
9. Attend and take photos at company and volunteer events.
10. Draft and assist with the production of multiple electronic and printed publications.
11. Create short, informal videos for use on social media.
12. May require some work outside business hours (8:30am-5:00pm) on need basis
13. Other duties as assigned by supervisor.

QUALIFICATIONS
1. Bachelor's Degree in marketing, business, graphic design or related field is required.
2. Exceptional time management skills and ability to meet deadlines.
4. Computer skills with a strong knowledge of Microsoft Office. Knowledge of Adobe design suite and HTML required. Video editing knowledge preferred.
5. Creative, energetic and self-motivated.
6. Teamwork oriented and able to work with individuals from diverse backgrounds.
7. Reliable transportation, valid driver's license and automobile liability insurance.
8. Candidate must provide design samples.

PHYSICAL DEMANDS
This position is located in a pleasant office environment. The incumbent will frequently remain in a seated position and work by expressing or exchanging ideas by means of the spoken language. Information will be provided to employees or the public to convey detailed spoken instructions accurately, loudly or quickly. Examining and evaluating data will be done frequently. Presenting alternative actions in relation to the evaluation is frequently involved. Gathering, collating, or classifying information about data, reporting and/or carrying out a prescribed action in relation to the evaluation is frequently involved.

To apply for this position, please send a resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.

Resettlement Case Worker Intern

 Department: Refugee Services
Supervisor: Assistant Director for Client Services and Outreach
Classification: Intern (30-35 hours/week)
Duration: 8 weeks
Pay: $2500.00 for internship duration

BASIC RESPONSIBILITIES:

Assist newly arrived refugees reaching self sufficiency through the provision of Reception and Placement Core Services. To work with the Refugee Services staff to meet all program guidelines.

SPECIFIC RESPONSIBILITIES:

Client Services
1. Provide pre-arrival services, including preparing housing and purchasing food
2. Pick up refugee families at the airport
3. Provide resettlement orientation and develop individual resettlement plans for each refugee family
4. Refer refugee families to Employment, Match Grant, RCA, ESL and other appropriate programs
5. Assist clients to apply for government documents and benefits, such as Food Stamps & Medicaid
6. Take children to enroll in school
7. Assess clients with special problems and make appropriate referrals to solve such problems
8. Pick up and deliver household items (sofas, tables, groceries) to refugee families
9. Provide transportation to clients as needed

Documentation
1. Document all services provided in files and case notes, as required by program guidelines
2. Complete all client applications in a timely and accurate manner
3. Prepare and submit reports as required

OUTCOMES:

1. Provide resettlement case work for 3 cases/month

QUALIFICATIONS:

1. Experience working in case management or with refugee/immigrant populations
2. Fluency in English, with excellent written and verbal communication skills
3. Proficiency in one of the refugee languages(Arabic, Spanish, Burmese, Bhutanese, Kiswahili) preferred
4. High degree of independent judgment, flexibility and problem-solving skills
5. Must be able to work a flexible schedule including some late nights and weekends
6. Must be able to lift 30 pounds on a regular basis, and 50 pounds occasionally
7. Must have a valid driver's license and automobile liability insurance

PHYSICAL DEMANDS
This position is generally set in a comfortable office environment, but it will frequently require outside of office work. Client field work may occur during or after business hours and it requires talking, writing, driving in inclement weather, walking on uneven surfaces and standing for upwards of 30 minutes straight, depending on the situation. It requires seeing, hearing, talking, sitting and walking on a daily basis. It may require bending and lifting 20-30 pounds on a frequent basis. Field work will require driving, getting in and out of a car under different weather conditions (rain and high degree temperatures during summer).

To apply for this position, please send a resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.

Meals on Wheels Manager of Operations

Department: Meals on Wheels (MOW)
Supervisor: Director of Meals on Wheels
Location: Moran (3202 San Jacinto, Houston, TX 77004)
Classification: Exempt/Full-time
Salary: $45,000 to 60,000/annually (based on experience)
Supervisory Role: Yes

BASIC RESPONSIBILITIES:

As a key part of the management team for IM's Senior Services department, manage the daily logistics of meal service operations for the IM Meals on Wheels program. Responsible for effective and efficient homebound meal delivery ensuring client satisfaction, compliance, safety and process improvement. Effectively manage operations personnel, inventory, equipment purchasing, delivery routes, equipment, fleet, and site operations.

SPECIFIC RESPONSIBILITIES:

• Directly supervise program coordinators, operations specialist, and other staff and volunteers assigned to meal distribution operations.
• Ensure appropriate staffing levels are maintained while remaining within budget limits.
• Develop / manage a substitute driver program to provide coverage for scheduled and unscheduled driver absences.
• Evaluate delivery routes and reorganize when necessary to maintain efficient and effective delivery services within budget limits.
• Provide ongoing training, coaching and feedback to staff to meet program metrics and goals.
• Work collaboratively with Human Resources Department and other IM and MOWGH staff to develop appropriate ongoing training programs for continuous improvement.
• Work collaboratively with Volunteer Services Department to maximize efficiency and utilization of volunteers in support of Senior Services programs including routes, meal assembly, and aniMeals on Wheels program.
• Manage delivery fleet operations, safety, maintenance, repair, and replacement. In coordination with HR and Finance departments, assure vehicle and driver insurance and registration processes.
• Act as the primary inventory and procurement liaison with vendors regarding issues related to on-time delivery performance, invoice discrepancies or product deficiencies.
• Identify opportunities for cost reductions through strategic sourcing of materials.
• Manage ordering and receipt of all food products and supplies with accuracy. Actively investigate and correct discrepancies. Validate receipt of all products.
• Maintain inventory levels of frozen, breakfast, and emergency meals to provide uninterrupted client meal deliveries. Ensure minimal loss on inventory.
• Maintain all appropriate food and facility safety policies.
• Address and resolve all client complaints related to meal delivery and service in coordination with customer service personnel and the Manager of Client Services.
• Assure operations compliance with all Texas Administrative Code (TAC) and contract and IM policy regulations. In cooperation with Manager of Administration and Compliance, develop and properly document ongoing compliance and quality assurance including but not limited to: appropriate meal temperatures & quality; timely meal delivery; driver and route monitoring; inspection of delivery equipment and supplies for proper sanitation; proper site postings, sanitation and extermination; sufficient meal delivery within approved time window; lost meals; safety & risk management, etc.
• In cooperation with the Building Operations Manager, monitor routine security, access, janitorial and repair processes in the Moran Building.
• In cooperation with Development Department, manage client fund-raising program including distribution, collection, incentives, and recognition.
• Work collaboratively with Volunteer Services Department to encourage volunteer support in meal assembly, delivery and site operations.
• Work collaboratively with Communications Department for media opportunities.
• Foster productive, team-spirited work environment that yields high morale, staff satisfaction, and low turnover.
• Proactively identify issues, consult with appropriate resources and swiftly implement appropriate solutions.
• Study and analyze work flows to identify ongoing process improvements allowing maximization of resources while maintaining high client satisfaction.
• Become familiar with all contracts, stay abreast of all policies and regulations.
• Liaise with government entities and community organizations as necessary.
• Prepare daily, weekly, monthly, quarterly, and annual reports as necessary.
• Other duties as defined by supervisor.

REQUIREMENTS:

1. Bachelor's degree required.
2. Warehouse, logistics, delivery, and food service experience strongly preferred.
3. Minimum of five years management experience.
4. Minimum of three years experience managing a complex operation with direct oversight of a budget and personnel.
5. Must hold, or earn within 60 days, Food Service Manager Certification.
6. Must have proven leadership skills, be proactive and be self-motivated
7. Must have excellent organizational and interpersonal skills.
8. Must have good judgment and be able to work with minimal supervision.
9. Must be process and detail oriented with a commitment to teamwork and collaboration.
10. Must be able to communicate effectively verbally and in writing for internal and external communication.
11. Must have passion for working with disadvantaged populations.
12. Must have intermediate to advanced computer skills in Microsoft Office programs and be able to quickly learn ServeTracker Database Software.
13. Must have valid driver's license and automobile liability insurance as required by law.

To apply for this position, please send a resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.

Meals on Wheels Substitute Driver

 Department: Senior Services
Supervisor: Meals on Wheels Driver Coordinator
Location: Moran building - 3202 San Jacinto St., Houston, TX 77004
Classification: Non-exempt/Part-time (On call, as needed - depending on business needs)
Hourly Rate: Beginning at $8.50/hour + mileage (Depends on experience)

BASIC RESPONSIBILITIES
To provide accurate, reliable and courteous daily meal delivery to Meals on Wheels program clients using personal transportation.

SPECIFIC RESPONSIBILITIES
1. Report to work at the exact assigned shift time (not before or after).
2. Operate and maintain personal vehicle with safety and courtesy to other drivers in the community.
3. Deliver daily meals directly to clients in a reliable and friendly manner.
4. Maintain cleanliness of the vehicle and meal carriers as well as and personal hygiene.
5. Read and interpret the route maps provided by the Driver Coordinator.
6. Follow the assigned route and deliver the meals in a specified time frame required.
7. Keep records of own timesheets and exact time spent on a route.
8. Report any deviations from and reasons for inability to deliver meals in a required time frame on a daily basis.
9. Maintain accurate records of meal delivery by properly circling route sheets.
10. Keep accurate record of the count of daily meals served and submit a meals order for two days in advance.
11. Act as a liaison between the clients and Coordinator/Manager by providing details of missed meals, client absences or potential complaints.
12. Follow organization's policies and procedures.
13. Attend organization's meetings and other mandatory events during or after assigned work shift.

QUALIFICATIONS

1. Must be able to read and write English and follow written instructions.
2. Must be over 21 years old and have a valid driver's license with an excellent driving record.
3. Must have reliable automobile with valid automobile liability insurance as required by law available for submission at all times during employment with the organization.
4. Able to follow maps and written directions.
5. Good verbal and written communication skills.
6. Friendly demeanor, courtesy and patience are required.
7. Able to lift 20 pounds on a regular basis.

PHYSICAL DEMANDS
Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals. Meal delivery will require getting out of a car and delivering meals to the client's house under different weather conditions (rain and high degree temperatures during summer).

To apply for this position, please fill out the employment application and submit by email This email address is being protected from spambots. You need JavaScript enabled to view it., fax to 713-800-5110, or deliver in person to 3303 Main St., Houston, TX 77002, or 3202 San Jacinto St., Houston, TX 77004.

Meals on Wheels - DRIVER (PT)

Department: Senior Services
Supervisor: Meals on Wheels Driver Coordinator
Location: 3202 San Jacinto St., Houston, TX 77004 
Classification: Non-exempt/Part-time (17.5 hours per week)
Hourly Rate: $8.50/hour + mileage

BASIC RESPONSIBILITIES
To provide accurate, reliable and courteous daily meal delivery to Meals on Wheels program clients using personal transportation.

SPECIFIC RESPONSIBILITIES

  1. Report to work at the exact assigned shift time (not before or after).
  2. Operate and maintain personal vehicle with safety and courtesy to other drivers in the  community.
  3. Deliver daily meals directly to clients in a reliable and friendly manner.
  4. Maintain cleanliness of the vehicle and meal carriers as well as and personal hygiene.
  5. Read and interpret the route maps provided by the Driver Coordinator.
  6. Follow the assigned route and deliver the meals in a specified time frame required.
  7. Keep records of own timesheets and exact time spent on a route.
  8. Report any deviations from and reasons for inability to deliver meals in a required time frame on a daily basis.
  9. Maintain accurate records of meal delivery by properly circling route sheets.
  10. Keep accurate record of the count of daily meals served and submit a meals order for two days in advance.
  11. Act as a liaison between the clients and Coordinator/Manager by providing details of missed meals, client absences or potential complaints.
  12. Follow organization's policies and procedures.
  13. Attend organization's meetings and other mandatory events during or after assigned work shift.

QUALIFICATIONS

  1. High School diploma or equivalent.
  2. Must be able to read and write English and follow written instructions.
  3. Must be over 21 years old and have a valid driver's license with an excellent driving record.
  4. Must have reliable automobile with valid automobile liability insurance as required by law available for submission at all times during employment with the organization.
  5. Able to follow maps and written directions.
  6. Good verbal and written communication skills.
  7. Friendly demeanor, courtesy and patience are required.
  8. Able to lift 20 pounds on a regular basis.

PHYSICAL DEMANDS
Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals.  Meal delivery will require getting out of a car and delivering meals to the client's house under different weather conditions (rain and high degree temperatures during summer).

To apply for this position, please fill out the employment application and submit by email This email address is being protected from spambots. You need JavaScript enabled to view it., fax to 713-800-5110, or deliver in person to 3303 Main St., Houston, TX 77002, or 3202 San Jacinto St., Houston, TX 77004.