Careers

Current Job Openings

Last update: April 11th, 2016

To apply for a position, please see the details of each position, as the documents requested might be different for each of them.

Due to a high volume of applications received, only candidates selected for an interview will be contacted.

No phone calls please.

We thank you for your understanding.

Meals on Wheels Program Coordinator

Department: Meals on Wheels (MOW)
Supervisor: MOW Manager of Operations
Location: 3202 San Jacinto St., Houston, TX 77004
Classification: Exempt/Full time
Salary: $32,000-$36,000/annually
Supervisory Role: Yes

BASIC RESPONSIBILITIES

Working with the Senior Program Coordinator -Coordinate daily assembly, distribution, and delivery of Home Delivered Meals by part time drivers and relief drivers. Train, supervise, and lead staff. Manage and review routes, reporting, change forms, time-clock, and other administrative tasks. Maintain cleanliness of work areas and cleanliness.

SPECIFIC RESPONSIBILITIES

1. Manage assigned routes including drivers, relief drivers, documentation, and forms. Back-up drivers to ensure timely deliveries.

2. Follow internal Meals on Wheels processes and procedures to ensure client safety and satisfaction and compliance with all funder and government regulations. Implement corrective actions to address issues of concern.
3. Prepare, review, process and transmit required program documentation. Collect appropriate data and prepare and transmit reports as needed.
4. On a regular basis, review driver reporting (i.e. routing, directions, mileage sheets, and timesheets) to ensure accurate reporting by drivers. Monitor drivers on-the-job, at least annually, to ensure proper procedures are being followed and to verify route maps.
5. Recommend adjustments to routes and schedules to assure efficient delivery, balanced workload, and maximum number of meals delivered between 10:30am and 1:30pm each workday.
6. Assure that all drivers have valid and timely insurance documentation in consort with IM Human Resources department.
7. Services department regarding scheduling and back-up.
8. Consult and work with the Manager of Client Service in regards to client issues. Assure that drivers are reporting client needs in an appropriate and timely fashion.
9. Communicate and implement new or updated policies and procedures as needed. Conduct regular staff meetings for training and general communication purposes.
10. Maintain cleanliness and organization of personal work area and Moran Distribution Center. Assure preparations for daily operations. Maintain equipment and supplies and report needs and concerns.
11. Assist the Manager of Operations in responding to questions, concerns and complaints from clients.
12. Oversee and ensure the distribution of monthly education information to clients.
13. Coordinate and provide training and orientation for part time drivers.

14. Coordinate and provide direction to part time drivers regarding on-the-job injuries. Assist Human Resources Department with investigation of all accidents. Take or arrange for the drivers involved in any on-the-job motor vehicle accident for drug testing.
15. Attend assigned meetings and training activities to learn current, new, and proposed regulations and policies.
16. Assist with the receiving and storage of product in the freezer and warehouse when required.
17. Perform other duties as assigned by the Manager of Operations

QUALIFICATIONS
1. High school diploma or equivalent with at least two years of college or equivalent professional work experience required.
2. Must have at least two years of program administrative or operational experience.
3. Must have at least two years of direct supervisory experience of a large number of personnel.
4. Excellent organizational skills required. Able to manage and coordinate multiple tasks, deadlines and competing priorities in a professional manner. Must be detail oriented and self-directed.
5. Working knowledge of Microsoft software applications. Ability to organize and prepare written and computer reports,
6. Ability to communicate effectively, both verbally and in writing with all levels of IM staff and volunteers.
7. Food Service Manager's Certification (can be earned in the 1st 90 days)
8. Must be able to lift at least 20 pounds on a regular basis.
9. Reliable automobile, valid driver's license and automobile liability insurance as required by law.

COGNITIVE & PHYSICAL DEMANDS
1. Computing - Performing arithmetic operations and reporting on and/ or carrying out a prescribed action in relation to them on a daily basis.
2. Analyzing- Examining and evaluating data. Presenting alternative action in relation to the evaluation is frequently involved.
3. Compiling- Gathering, collating, or classifying information about data. Reporting and or carrying out a prescribed action in relation to the evaluation is frequently involved.
4. Position Setting- This position is set in a comfortable office environment. It will require seeing, hearing, talking, sitting and walking on a daily basis. Periodically, lifting up to 35 pounds, loading meals on vehicles, carrying meals to client homes, unloading trucks, stocking shelves, and working in the freezer will be required.

To apply for this position, please send a resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.

Intensive Community Orientation AmeriCorps Member

Position Description
Founded in 1946, CWS is a non-profit and faith-based global humanitarian organization. CWS works in more than 30 countries worldwide to eradicate hunger and poverty, to secure a sustainable future for the displaced and to promote peace and justice. Over the course of its near 70-year history, CWS has assisted 800,000 refugees and parolees to start new lives and integrate into communities across the United States. Through its Immigration and Refugee Program (IRP), CWS assists refugees, asylees, asylum seekers, immigrants throughout the U.S.

CWS provides each adult refugee with cultural orientation (CO) within 90 days of arrival to develop the knowledge, skills and attitudes refugees need to adjust and achieve successful integration. AmeriCorps members will focus on at least one of three key topics—housing, health and/or employment—which are pillars of successful resettlement because of their link to refugees’ immediate self-sufficiency and long-term integration.

CWS will engage 11 AmeriCorps members for one year of full-time service (1,700 hours) at local resettlement agencies in Delray Beach, FL, Grand Rapids, MI, Minneapolis, MN, Jersey City, NJ, Durham, NC, Greensboro, NC, Columbus, OH, Lancaster, PA, Houston, TX, Harrisonburg, VA and Richmond, VA. AmeriCorps members will design, coordinate and deliver intensive community orientation (ICO) for 1,600 refugees, develop 130 new community partnerships and train 100 community partners (individuals) on working with refugee populations. AmeriCorps members will be expected to participate in on-boarding, monthly Community of Practice meetings with other CWS AmeriCorps members and quarterly one-on-one calls with CWS corporate center staff.

Local Operating Site Overview: Interfaith Ministries (IM) for Greater Houston, Houston, TX
IM expects to resettle more than 600 refugees, 150 Cuban Haitian Entrants and provide assistance to 800 Cuban Border Crossers in FY 2016. IM's Refugee Services department resettles legal refugees fleeing their homeland in fear of political, social or religious persecution. IM helps refugees from around the world make new lives in America. The AmeriCorps member will be engaged in developing volunteer and community resources and connecting them to refugees and IM to support ICO delivery. The AmeriCorps member will participate in developing, delivering and assessing refugee understanding of cultural orientation information to all refugees and Cuban clients with a focus on topics relating to housing, health and employment.
Member Supervisor: Community Engagement Coordinator
Attitude and General Responsibilities
• Recognize, leverage and respect refugees’ strengths to promote agency, self-determination and self-sufficiency among refugee clients.
• Model behaviors and strategies that improve quality of housing, employment and health in the short-term and build refugees’ capacity to independently manage these areas in the future.
• Leverage and expand upon existing efforts to address gaps and increase quality and quantity of education in employment, housing and/or health education.
• Support program staff, your supervisor and administrative staff in duties as appropriate and necessary.
• Consult with your supervisor if you have any ideas, issues or concerns, offering analysis and solutions whenever possible.
• Respect confidentiality of clients, staff and AmeriCorps members.
• Practice sound health habits, including getting sufficient rest, to effectively perform the position requirements.
Program leadership
• Conduct program outreach and enhancement by making connections with individuals and volunteers in the community.
• Train and assist volunteers to serve in roles such as ICO instructors, interpreters, transportation assistants, child care, tutors, mentors and classroom assistants.
• Lead classroom and community-based ICO activities, engaging volunteers as appropriate.
Program-specific duties
• Assess pre-existing cultural orientation and education opportunities, resources and programs in your community.
• Design, coordinate and deliver comprehensive, experiential ICO instruction, leveraging existing resources.
• Track participant attendance and address barriers to participation.
• Assess client understanding of ICO topics and work one-on-one with client indentified as needing additional training.
• Communicate attendance, assessment outcomes and participant needs to case workers.
• Research, educate and develop partnerships with community members.
Program training
• Participate in a thorough on-boarding provided at the local level by the direct supervisor.
• Participate in a one-on-one introductory webinar with CWS corporate center (CC) in month one.
• Participate in quarterly one-on-one check-ins with the CWS CC and at least bi-weekly check-ins with your direct supervisor.
• Participate in monthly Community of Practice sessions to share resources, challenges and best practices with other CWS AmeriCorps members.
• Participate in at least two career development activities at the local level.
Work schedule: The AmeriCorps member is expected to work 8:30am to 5pm and participate in some evening and weekend activities related to ICO or other program operations as needed.
Skill requirements: Essential functions include the ability to:
• Communicate detailed and/or technical information clearly, in writing and orally.
• Ability to speak publicly with defined constituencies regarding specific assigned topics.
• Utilize MS Office (Excel, Word and Access) and Internet applications.
• Utilize excellent communication skills.
• Ability to provide culturally sensitive counseling and instruction is required.
• Previous work/volunteer experience in teaching, refugee resettlement or other direct social services preferred.
AmeriCorps eligibility requirements:
• Members must be at least 18 years of age or 17 years of age with written parental consent.
• Members must be a U.S. citizen, lawful permanent resident or U.S. national.
• Members must have a High School Diploma, earned an equivalency certificate or obtain a waiver. Members may not have dropped out of elementary or high school.
• In order to serve in the Refugee AmeriCorps Initiative, members must provide proof of enrollment in a health insurance plan.
• Selection into the program will be contingent upon a criminal history check, including the national sex offender public registry, state criminal history registries for locations where the member has lived as well as the service location and an FBI fingerprint check.
Program benefits: AmeriCorps members will be provided:
• Living allowance.
• Segal AmeriCorps Education Award upon successful completion of term of service.

To apply for this position, please send a resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.

Meals on Wheels Substitute Driver

 Department: Senior Services
Supervisor: Meals on Wheels Driver Coordinator
Location: Moran building - 3202 San Jacinto St., Houston, TX 77004
Classification: Non-exempt/Part-time (On call, as needed - depending on business needs)
Hourly Rate: Beginning at $8.50/hour + mileage (Depends on experience)

BASIC RESPONSIBILITIES
To provide accurate, reliable and courteous daily meal delivery to Meals on Wheels program clients using personal transportation.

SPECIFIC RESPONSIBILITIES
1. Report to work at the exact assigned shift time (not before or after).
2. Operate and maintain personal vehicle with safety and courtesy to other drivers in the community.
3. Deliver daily meals directly to clients in a reliable and friendly manner.
4. Maintain cleanliness of the vehicle and meal carriers as well as and personal hygiene.
5. Read and interpret the route maps provided by the Driver Coordinator.
6. Follow the assigned route and deliver the meals in a specified time frame required.
7. Keep records of own timesheets and exact time spent on a route.
8. Report any deviations from and reasons for inability to deliver meals in a required time frame on a daily basis.
9. Maintain accurate records of meal delivery by properly circling route sheets.
10. Keep accurate record of the count of daily meals served and submit a meals order for two days in advance.
11. Act as a liaison between the clients and Coordinator/Manager by providing details of missed meals, client absences or potential complaints.
12. Follow organization's policies and procedures.
13. Attend organization's meetings and other mandatory events during or after assigned work shift.

QUALIFICATIONS

1. Must be able to read and write English and follow written instructions.
2. Must be over 21 years old and have a valid driver's license with an excellent driving record.
3. Must have reliable automobile with valid automobile liability insurance as required by law available for submission at all times during employment with the organization.
4. Able to follow maps and written directions.
5. Good verbal and written communication skills.
6. Friendly demeanor, courtesy and patience are required.
7. Able to lift 20 pounds on a regular basis.

PHYSICAL DEMANDS
Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals. Meal delivery will require getting out of a car and delivering meals to the client's house under different weather conditions (rain and high degree temperatures during summer).

To apply for this position, please fill out the employment application and submit by email This email address is being protected from spambots. You need JavaScript enabled to view it., fax to 713-800-5110, or deliver in person to 3303 Main St., Houston, TX 77002, or 3202 San Jacinto St., Houston, TX 77004.

Meals on Wheels - DRIVER (PT)

Department: Senior Services
Supervisor: Meals on Wheels Driver Coordinator
Location: 3202 San Jacinto St., Houston, TX 77004 
Classification: Non-exempt/Part-time (17.5 hours per week)
Hourly Rate: $8.50/hour + mileage

BASIC RESPONSIBILITIES
To provide accurate, reliable and courteous daily meal delivery to Meals on Wheels program clients using personal transportation.

SPECIFIC RESPONSIBILITIES

  1. Report to work at the exact assigned shift time (not before or after).
  2. Operate and maintain personal vehicle with safety and courtesy to other drivers in the  community.
  3. Deliver daily meals directly to clients in a reliable and friendly manner.
  4. Maintain cleanliness of the vehicle and meal carriers as well as and personal hygiene.
  5. Read and interpret the route maps provided by the Driver Coordinator.
  6. Follow the assigned route and deliver the meals in a specified time frame required.
  7. Keep records of own timesheets and exact time spent on a route.
  8. Report any deviations from and reasons for inability to deliver meals in a required time frame on a daily basis.
  9. Maintain accurate records of meal delivery by properly circling route sheets.
  10. Keep accurate record of the count of daily meals served and submit a meals order for two days in advance.
  11. Act as a liaison between the clients and Coordinator/Manager by providing details of missed meals, client absences or potential complaints.
  12. Follow organization's policies and procedures.
  13. Attend organization's meetings and other mandatory events during or after assigned work shift.

QUALIFICATIONS

  1. High School diploma or equivalent.
  2. Must be able to read and write English and follow written instructions.
  3. Must be over 21 years old and have a valid driver's license with an excellent driving record.
  4. Must have reliable automobile with valid automobile liability insurance as required by law available for submission at all times during employment with the organization.
  5. Able to follow maps and written directions.
  6. Good verbal and written communication skills.
  7. Friendly demeanor, courtesy and patience are required.
  8. Able to lift 20 pounds on a regular basis.

PHYSICAL DEMANDS
Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals.  Meal delivery will require getting out of a car and delivering meals to the client's house under different weather conditions (rain and high degree temperatures during summer).

To apply for this position, please fill out the employment application and submit by email This email address is being protected from spambots. You need JavaScript enabled to view it., fax to 713-800-5110, or deliver in person to 3202 San Jacinto St., Houston, TX 77004 or 3303 Main St. Houston, TX 77002.

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