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Careers

Careers 2018-08-30T14:51:49+00:00

Current Job Openings

Last update: August 30, 2018

To apply for a position, please see the details of each position, as the documents requested might be different for each of them.

Due to a high volume of applications received, only candidates selected for an interview will be contacted. NO PHONE CALLS please. We thank you for your understanding.

Department: Senior Services
Supervisor: Meals on Wheels Driver Coordinator
Location: Moran building – 3202 San Jacinto St., Houston, TX 77004
Classification: Non-exempt/Part-time (On call, as needed – depending on business needs)
Hourly Rate: Beginning at $9.00/hour + mileage (Depends on experience)

BASIC RESPONSIBILITIES
To provide accurate, reliable and courteous daily meal delivery to Meals on Wheels program clients using personal transportation.

SPECIFIC RESPONSIBILITIES

  1. Report to work at the exact assigned shift time (not before or after).
  2. Operate and maintain personal vehicle with safety and courtesy to other drivers in the community.
  3. Deliver daily meals directly to clients in a reliable and friendly manner.
  4. Maintain cleanliness of the vehicle and meal carriers as well as and personal hygiene.
  5. Read and interpret the route maps provided by the Driver Coordinator.
  6. Follow the assigned route and deliver the meals in a specified time frame required.
  7. Keep records of own timesheets and exact time spent on a route.
  8. Report any deviations from and reasons for inability to deliver meals in a required time frame on a daily basis.
  9. Maintain accurate records of meal delivery by properly circling route sheets.
  10. Keep accurate record of the count of daily meals served and submit a meals order for two days in advance.
  11. Act as a liaison between the clients and Coordinator/Manager by providing details of missed meals, client absences or potential complaints.
  12. Follow organization’s policies and procedures.
  13. Attend organization’s meetings and other mandatory events during or after assigned work shift.

QUALIFICATIONS

  1. Must be able to read and write English and follow written instructions.
  2. Must be over 21 years old and have a valid driver’s license with an excellent driving record.
  3. Must have reliable automobile with valid automobile liability insurance as required by law available for submission at all times during employment with the organization.
  4. Able to follow maps and written directions.
  5. Good verbal and written communication skills.
  6. Friendly demeanor, courtesy and patience are required.
  7. Able to lift 20 pounds on a regular basis.

PHYSICAL DEMANDS
Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals. Meal delivery will require getting out of a car and delivering meals to the client’s house under different weather conditions (rain and high degree temperatures during summer).

To apply for this position, please fill out the employment application and submit by email humanresources@imgh.org, fax to 713-800-5110, or deliver in person to 3303 Main St., Houston, TX 77002, or 3202 San Jacinto St., Houston, TX 77004.

Department: Senior Services
Supervisor: Meals on Wheels Driver Coordinator
Location: 3202 San Jacinto St., Houston, TX 77004
Classification: Non-exempt/Part-time (17.5 hours per week)
Hourly Rate: $9.50/hour + mileage

BASIC RESPONSIBILITIES
To provide accurate, reliable and courteous daily meal delivery to Meals on Wheels program clients using personal transportation.

SPECIFIC RESPONSIBILITIES

  1. Report to work at the exact assigned shift time (not before or after).
  2. Operate and maintain personal vehicle with safety and courtesy to other drivers in the  community.
  3. Deliver daily meals directly to clients in a reliable and friendly manner.
  4. Maintain cleanliness of the vehicle and meal carriers as well as and personal hygiene.
  5. Read and interpret the route maps provided by the Driver Coordinator.
  6. Follow the assigned route and deliver the meals in a specified time frame required.
  7. Keep records of own timesheets and exact time spent on a route.
  8. Report any deviations from and reasons for inability to deliver meals in a required time frame on a daily basis.
  9. Maintain accurate records of meal delivery by properly circling route sheets.
  10. Keep accurate record of the count of daily meals served and submit a meals order for two days in advance.
  11. Act as a liaison between the clients and Coordinator/Manager by providing details of missed meals, client absences or potential complaints.
  12. Follow organization’s policies and procedures.
  13. Attend organization’s meetings and other mandatory events during or after assigned work shift.

QUALIFICATIONS

  1. High School diploma or equivalent.
  2. Must be able to read and write English and follow written instructions.
  3. Must be over 21 years old and have a valid driver’s license with an excellent driving record.
  4. Must have reliable automobile with valid automobile liability insurance as required by law available for submission at all times during employment with the organization.
  5. Able to follow maps and written directions.
  6. Good verbal and written communication skills.
  7. Friendly demeanor, courtesy and patience are required.
  8. Able to lift 20 pounds on a regular basis.

PHYSICAL DEMANDS
Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals.  Meal delivery will require getting out of a car and delivering meals to the client’s house under different weather conditions (rain and high degree temperatures during summer).

To apply for this position, please fill out the employment application and submit by email humanresources@imgh.org, fax to 713-800-5110, or deliver in person to 3202 San Jacinto St., Houston, TX 77004 or 3303 Main St. Houston, TX 77002.

Position Summary

The Building Operations Coordinator is a departmental leader. S/he helps set the tone and vision for the department, aligned with IM’s vision, mission, and values. With a relentless focus on people, service, and continuous improvement, s/he s/he clears away obstacles and smooths the way for our staff, clients, partners, and community to advance our vision, mission, values, and program work. Responsible for coordinating the day to day operations of the organization, s/he is hands on. Interfaith Ministries normal business hours are Monday-Friday 8:30AM-5:00PM. This position may work a flex schedule to support after hours Operations work and the IM Events Center, including some early morning, late evening, and weekend hours as needed and will serve on the Operations on call rotation.

Primary Responsibilities

Reporting to the Facilities & Technology Manager, the Building Operations Coordinator is responsible for safety, facilities, technology, supporting the IM Events Center, and as needed administration support. S/he coordinates day to day operations with an eye toward sustainability. This role is broad in scope, the below is representative of the work required.

Operations

Coordinate safety and security functions for the organization to ensure people and property are safe and secure at all times and risks are mitigated.
Schedule and execute required inspections.
Schedule and execute drills and other safety activities.
Respond to safety and security issues as needed.
Coordinate facility and technology operations to ensure that buildings, grounds, and technology are clean, safe, well maintained, inviting, and well-appointed to support our work.
Manage reception staff.
Support vendor relationships, working with vendors on administrative and technical items.
Respond to urgent facilities and technology issues as needed.
Recommend and support planning and execution of facility improvements, including capital projects.
Perform Buildings Operations & Technology tasks, including sanitation & light repairs, as needed.
Coordinate IM Event Center Operations with a focus on excellent service and promoting strong community partnerships.
Act as sales consultant for the Events Center, giving tours, creating proposals, processing payments, and scheduling events.
Serve as host for events during and outside of normal business hours as needed.
Oversee set up, execution, and cleanup of events.
Respond to urgent Events Center issues.
Provide additional support for high profile events as needed
Identify opportunities for, develop, and implement new policies, processes, and procedures with the goal of continuous improvement; saving time and money.
Support reception and administration functions as needed.

Leadership

As a leader in the organization, the Building Operations Coordinator is an exemplar of our Core Values and supports the tone and vision for the Operations Department. S/he trains, coaches, and develops individual contributors, and drives these behaviors across and down the organization’s hierarchy.

Build a strong culture of accountability, respect, teamwork, stewardship, and focus on quantifiable results.
Hold stakeholders, including direct reports, peers, superiors, and those with no direct reporting relationship accountable to values, expectations, and results.
Proactively seek opportunities to coach, develop, and provide both affirming and adjusting feedback to stakeholders throughout the organization.
Drive high level vision and strategy down to every level, connecting day to day work with strategic priorities.

QUALIFICATIONS/REQUIREMENTS

Genuine commitment to the mission of Interfaith Ministries.
Excellent interpersonal skills and the ability to work in a team environment and multicultural setting, and adapt to change.
Excellent verbal and written communication skills with a high level of attention to detail.
Detail oriented with excellent organizational skills, able to manage multiple competing priorities simultaneously.
Bilingual in Spanish, Arabic, or Swahili required.
Familiarity with office technology, including Microsoft Office Suite, cell phone, etc.
Self-directed, requiring minimal supervision to meet goals and deadlines.
Bachelor’s degree in business, hospitality management, or related field preferred.
Minimum 2 years’ experience in operations, logistics, hospitality, events planning, or a combination.
Minimum 1 years’ experience leading and managing a team.
Must have valid driver’s license and automobile liability insurance.
Preferred experience with use of chemical products and cleaning agents, as well as mechanical equipment, including but not limited to the following:
Pressure washer.
Bonnet cleaners.
Steam cleaners
Lawn maintenance equipment.

PHYSICAL DEMANDS:

Standing and walking during each work shift.
Occasional bending, pushing, and lifting of items up to 50lbs.
Occasional work in non-climate controlled environments (ex. Warehouse, storage rooms, etc.)
Occasional work outdoors.

Department:                     Meals on Wheels (MOW)

Supervisor:                        Assistant Director, Meals on Wheels Operations

Location:                            Moran (3202 San Jacinto, Houston, TX 77004)

Classification:                   Exempt/Full-time

Supervisory Role:            Yes

BASIC RESPONSIBILITIES:            

SPECIFIC RESPONSIBILITIES:

 Leadership & Supervision

  • Directly supervise program coordinators, operations specialist, customer service team, and other staff and volunteers assigned to meal distribution operations.
  • Ensure appropriate staffing levels are maintained while remaining within budget limits.
  • Provide ongoing training, coaching and feedback to staff to meet program metrics and goals.
  • Work collaboratively with Human Resources Department and other IM and MOW staff to develop appropriate ongoing training programs for continuous improvement
  • Foster productive, team-spirited work environment that yields high morale, staff satisfaction, and low turnover.
  • Supervise the Starbucks programs and prepare reports for the Houston Food Bank
  • Assist the Assistant Director for Operations and CFO in managing the Operating budget
  • Work with the HR department and the Program Coordinators to train and hirer drivers as needed.

Inventory & Logistics

       

  • Develop / manage a substitute driver program to provide coverage for scheduled and unscheduled driver absences.
  • Evaluate delivery routes and reorganize when necessary to maintain efficient and effective delivery services within budget limits.
  • Manage delivery fleet operations and support of all vehicles for both Harris County and Galveston, safety, maintenance, repair, and replacement. In coordination with HR and Finance departments, assure vehicle and driver insurance and registration processes.
  • Act as the primary inventory and procurement liaison with vendors regarding issues related to on-time delivery performance, invoice discrepancies or product deficiencies.
  • Identify opportunities for cost reductions through strategic sourcing of materials.
  • Assist with ordering and receipt of all food products, gifts in kind, and supplies with accuracy. Actively investigate and correct discrepancies.  Validate receipt of all products.
  • Maintain inventory levels of frozen, breakfast, and emergency meals to provide uninterrupted client meal deliveries. Ensure minimal loss on inventory.
  • Work collaboratively with Volunteer Services Department to maximize efficiency and utilization as well as encourage volunteer support of Senior Services programs including routes, meal assembly, and aniMeals on Wheels program.

 Program Service

  • Manage and lead the program staff in following all TAC guidelines, rules and regulations for delivering of meals
  • Maintain all appropriate food and facility safety policies.
  • Address and resolve all client complaints related to meal delivery and service in coordination with customer service Supervisor
  • Work with the Assistant Director for Compliance and Administration to assure operations compliance with all Texas Administrative Code (TAC) The Texas Feeding Texans program, the HFB contract and IM policy regulations. Support documentation of ongoing compliance and quality assurance including but not limited to: appropriate meal temperatures & quality; timely meal delivery; driver and route monitoring; inspection of delivery equipment and supplies for proper sanitation; proper site postings, sanitation and extermination; sufficient meal delivery within approved time window; lost meals; safety & risk management, etc.
  • Work collaboratively with Communications Department for media opportunities.
  • Proactively identify issues, consult with appropriate resources and swiftly implement appropriate solutions.
  • Study and analyze work flows to identify ongoing process improvements allowing maximization of resources while maintaining high client satisfaction.
  • Liaise with government entities and community organizations as necessary.
  • Prepare daily, weekly, monthly, quarterly, and annual reports as necessary.
  • Assist the Volunteers Services department with warehouse needs and picking up supplies including pet food
  • Other duties as defined by supervisor.

 REQUIREMENTS:

  1. Bachelor’s degree or equivalent in experience required.
  2. Warehouse, logistics, delivery, and food service experience strongly preferred.
  3. Minimum of five years management experience.
  4. Minimum of three years experience managing a complex operation with direct oversight of a budget and personnel.
  5. Must hold, or earn within 60 days, City of Houston Food Service Manager Certification.
  6. Must have proven leadership skills, be proactive and be self-motivated
  7. Must have excellent organizational and interpersonal skills.
  8. Must have good judgment and be able to work with minimal supervision.
  9. Must be process and detail oriented with a commitment to teamwork and collaboration.
  10. Must be able to communicate effectively verbally and in writing for internal and external communication.
  11. Must have passion for working with disadvantaged populations.
  12. Must have intermediate to advanced computer skills in Microsoft Office programs and be able to quickly learn ServeTracker Database Software.
  13. Must have valid driver’s license and automobile liability insurance as required by law.

Department:               Meals on Wheels (Volunteer Services)

Supervisor:                 Manager of Volunteer Services

Location:                          3202 San Jacinto St., Houston, TX 77004

Classification:                Part-time (25 hours per week) / Non-exempt

Supervisory Role:        No

BASIC RESPONSIBILITIES

The aniMeals on Wheels (aMOW) Volunteer Coordinator is primarily responsible for aMOW volunteer training, scheduling, coordination and retention.  aniMeals on Wheels Volunteer Coordinator is also responsible for maintaining the needs of the aniMeals on Wheels pet food room including the inventory of pet food and other supplies, the entry of new clients into the program and the coordination of data such as route sheets. This position will also coordinate the Food For Seniors program.

SPECIFIC RESPONSIBILIES

  1. Coordinate with volunteers in the aMOW program by providing training, assigning routes/duties, creating and organizing route sheets, communicating updates, and collecting month-end volunteer figures for VS reporting and database entry.
  2. Manage entry of new clients into the aMOW program including imputing data into Servtracker.
  3. Coordinate with volunteers in the Food For Seniors program by providing training, assigning routes/duties, creating and organizing route sheets, communicating updates, and collecting month-end volunteer figures for VS reporting and database entry. Work with MOW Operations Manager to ensure that correct number of boxes are ordered each month.
  4. Coordinate with Meals on Wheels Operations Manager and staff to maintain organization and cleanliness in aniMeals on Wheels storage area.
  5. Manage pet food storage and inventory of aMOW program in collaboration with other staff and coordinators
  6. Ensure proper referral of aMOW clients to partnership programs including but not limited to Emancipet and TVMF
  7. Assist in recruiting volunteers by representing IM at speaking engagements, events, and fairs.
  8. Assist with pick-up of in-kind donations and requests of in-kind donations.
  9. Assist in the coordination and execution of large annual events such as MOW Thanksgiving Project, Holiday Gift Bags and Operation IMpact.
  10. Participate as a member of the Volunteer Services Team by attending department meetings and events, supervising volunteers, and conducting trainings/orientations as needed.
  11. Perform other duties as assigned by supervisor.

 

QUALIFICATIONS

  1. Bachelors Degree preferred.
  2. Two to three years of administrative experience, events coordination or volunteer work is preferred.
  3. Fluency in written and spoken English is required, fluency in Spanish preferred.
  4. Strong communication skills (written and verbal).
  5. Self-starter with the ability to work independently and in a team environment with minimal supervision, assisting and calling on team members as necessary.
  6. Excellent organizational skills. Ability to plan and organize multiple tasks, handle detailed work and meet deadlines.
  7. Comfortable working with and addressing culturally and ethnically diverse staff, volunteers and community groups.
  8. Willingness to attend and complete Food Manager’s Certification Program.
  9. Proficient in Microsoft Office (Word, Excel, Access and Outlook).
  10. Prior experience and/or willingness and ability to learn necessary software including Raiser’s Edge, Servtracker, Volgistics and Constant Contact.
  11. Reliable transportation, valid driver’s license and automobile liability insurance as required by law.
  12. Available to work some weekends and evenings.
  13. Able to do moderate lifting and carry 15- 50 lbs.

Department:                      Meals on Wheels (Volunteer Services)

Supervisor:                        VP of Meals on Wheels of GH & GC

Location:                            3202 San Jacinto St. Houston TX 77004

Classification:                    Full-time/Exempt (some evenings and weekends are required)

Supervisory Role:                 No

BASIC RESPONSIBILTY

 

As a member of the Volunteer Services Team of Interfaith Ministries for Greater Houston the Volunteer Engagement Coordinator will serve as the “gateway” for all prospective volunteers.  This role will build capacity by using extensive training and customer services skills to quickly and professionally respond to volunteer inquiries from both individuals and groups. The Volunteer Engagement Coordinator will guide prospective volunteers towards available opportunities and coordinate with other members of the Volunteer Services Team to schedule, train, assign, supervise and otherwise assist volunteers through the volunteer process. The goal is to provide an exceptional volunteer experience to all those who serve in Interfaith Ministries programs and inspire those volunteers to be advocates for the lifesaving services provided by Interfaith Ministries.

SPECIFIC RESPONSIBILITES

Serve as the lead and the scheduler for all volunteer orientations using staff and volunteers for orientations team leaders.

Serve as the Team Lead for Service Enterprise IMGH.

Serve as Editor in Chief of the Volunteers Services newsletter.  Work with the volunteer services team and volunteers to produce a monthly Volunteer newsletter. Provide internal commutations to other departments.

Serve as lead to group volunteer projects such as the holiday gifts bags and breakfast bags meals.

 

  1. The Volunteer Engagement Coordinator serves as the department “front of the house” by greeting guests, assisting walk ins, making sure volunteers/visitors sign in, and providing excellent customer service to all visitors.
  2. Responsible for managing the Volunteer Groups Calendar. Duties include but are not limited to recruiting new groups, responding to & communicating with interested groups, coordinating and scheduling groups, sending confirmation and reminder e-mails, supervising groups while onsite, and sending thank you/follow up e-mails.
  3. Collaborate with Development Department, including attending monthly Corporate Stewardship Meeting, to streamline the volunteer grant submission process for episodic corporate groups.
  4. Oversee the volunteerinfo@imgh.org e-mail address and main volunteer hotline to quickly and professionally respond to all prospective volunteer individuals and groups.
  5. Manage the IM Trading Post that creates a revenue stream for the VS department by monitoring inventory, marketing and retailing products, entering sales, submitting funds to finance department, and notifying VS Manager when inventory is low.
  6. Maintain organization and cleanliness of VS storage area and manage supplies, reordering and restocking as needed.
  7. Manage the training, placement, and supervision of Leadership Team members, including administrative and special events volunteers.
  8. Assist in recruiting volunteers by representing IM at speaking engagements, events, and fairs.
  9. Assist in the coordination and execution of large annual events including but not limited to, MOW Thanksgiving, MOW Holiday Gift Bags and Operation IMpact.
  10. Participate as a member of the Volunteer Services Team by attending department meetings and events, supervising volunteers, and conducting trainings/orientations as needed.
  11. Perform other duties as assigned by supervisor.

QUALIFICATIONS

  1. Bachelor’s Degree.
  2. Two to three years of administrative experience, events coordination or volunteer work is preferred.
  3. Fluency in written and spoken English is required, fluency in Spanish preferred.
  4. Strong communication skills (written and verbal).
  5. Self-starter with the ability to work independently and in a team environment with minimal supervision, assisting and calling on team members as necessary.
  6. Excellent organizational skills. Ability to plan and organize multiple tasks, handle detailed work and meet deadlines.
  7. Comfortable working with and addressing culturally and ethnically diverse staff, volunteers and community groups.
  8. Willingness to attend and complete Food Manager’s Certification Program.
  9. Proficient in Microsoft Office (Word, Excel, Access and Outlook).
  10. Willingness and ability to learn necessary software including Raiser’s Edge, Servtracker, Volgistics and Luminate.
  11. Reliable transportation, valid driver’s license, vehicle registration, inspection and liability insurance as required by law.
  12. Available to work some weekends and evenings.
  13. Able to do moderate lifting and carry 15- 50 lbs.