The Building Operations Coordinator is a departmental leader. S/he helps set the tone and vision for the department, aligned with IM’s vision, mission, and values. With a relentless focus on people, service, and continuous improvement, s/he s/he clears away obstacles and smooths the way for our staff, clients, partners, and community to advance our vision, mission, values, and program work. Responsible for coordinating the day to day operations of the organization, s/he is hands on. Interfaith Ministries normal business hours are Monday-Friday 8:30AM-5:00PM. This position may work a flex schedule to support after hours Operations work and the IM Events Center, including some early morning, late evening, and weekend hours as needed and will serve on the Operations on call rotation.
Reporting to the Facilities & Technology Manager, the Building Operations Coordinator is responsible for safety, facilities, technology, supporting the IM Events Center, and as needed administration support. S/he coordinates day to day operations with an eye toward sustainability. This role is broad in scope, the below is representative of the work required.
Coordinate safety and security functions for the organization to ensure people and property are safe and secure at all times and risks are mitigated.
Schedule and execute required inspections.
Schedule and execute drills and other safety activities.
Respond to safety and security issues as needed.
Coordinate facility and technology operations to ensure that buildings, grounds, and technology are clean, safe, well maintained, inviting, and well-appointed to support our work.
Manage reception staff.
Support vendor relationships, working with vendors on administrative and technical items.
Respond to urgent facilities and technology issues as needed.
Recommend and support planning and execution of facility improvements, including capital projects.
Perform Buildings Operations & Technology tasks, including sanitation & light repairs, as needed.
Coordinate IM Event Center Operations with a focus on excellent service and promoting strong community partnerships.
Act as sales consultant for the Events Center, giving tours, creating proposals, processing payments, and scheduling events.
Serve as host for events during and outside of normal business hours as needed.
Oversee set up, execution, and cleanup of events.
Respond to urgent Events Center issues.
Provide additional support for high profile events as needed
Identify opportunities for, develop, and implement new policies, processes, and procedures with the goal of continuous improvement; saving time and money.
Support reception and administration functions as needed.
As a leader in the organization, the Building Operations Coordinator is an exemplar of our Core Values and supports the tone and vision for the Operations Department. S/he trains, coaches, and develops individual contributors, and drives these behaviors across and down the organization’s hierarchy.
Build a strong culture of accountability, respect, teamwork, stewardship, and focus on quantifiable results.
Hold stakeholders, including direct reports, peers, superiors, and those with no direct reporting relationship accountable to values, expectations, and results.
Proactively seek opportunities to coach, develop, and provide both affirming and adjusting feedback to stakeholders throughout the organization.
Drive high level vision and strategy down to every level, connecting day to day work with strategic priorities.
Genuine commitment to the mission of Interfaith Ministries.
Excellent interpersonal skills and the ability to work in a team environment and multicultural setting, and adapt to change.
Excellent verbal and written communication skills with a high level of attention to detail.
Detail oriented with excellent organizational skills, able to manage multiple competing priorities simultaneously.
Bilingual in Spanish, Arabic, or Swahili required.
Familiarity with office technology, including Microsoft Office Suite, cell phone, etc.
Self-directed, requiring minimal supervision to meet goals and deadlines.
Bachelor’s degree in business, hospitality management, or related field preferred.
Minimum 2 years’ experience in operations, logistics, hospitality, events planning, or a combination.
Minimum 1 years’ experience leading and managing a team.
Must have valid driver’s license and automobile liability insurance.
Preferred experience with use of chemical products and cleaning agents, as well as mechanical equipment, including but not limited to the following:
Lawn maintenance equipment.
Standing and walking during each work shift.
Occasional bending, pushing, and lifting of items up to 50lbs.
Occasional work in non-climate controlled environments (ex. Warehouse, storage rooms, etc.)
Occasional work outdoors.