Current Job Openings

Last update: August 2, 2019

To apply for a position, please see the details of each position, as the documents requested might be different for each of them.

Due to a high volume of applications received, only candidates selected for an interview will be contacted. NO PHONE CALLS please. We thank you for your understanding.

Department: Development
Supervisor: Director of Development
Location: Main – 3303 Main Street, Houston, TX 77002
Classification: Exempt/Full-time
Supervisory Role: No

The Donor Relations Associate (DRA), working directly with the Chief Development Officer, the Director of Development and the Development Team, is a frontline fundraiser who is responsible for managing a portfolio of corporate and individual major donors and prospects, and for providing support to the major gifts team. The DRA is responsible for increasing the number and revenue of major gifts and will assist the major gifts team with prospect research, donor stewardship, and cultivation and solicitation of mid to major donors. In addition, the DRA will assist in procuring event sponsorships and write proposals to corporate and foundation funders when needed.
The DRA works a flexible schedule, with significant evening and weekend work, often with very little notice. Maintaining confidentiality and discretion related to donor information is critical to this position.
  • Develop and manage a portfolio of approximately 50 current and prospective mid-level to major donors – individual and corporate. Identify, qualify, cultivate, solicit and steward these donors in a donor-centric way.
  • Participate in all areas of the cycle of philanthropy, including but not limited to:
    • Stewardship.
    • Cultivating.
    • Recording all donor interactions in Raisers Edge.
    • Solicitation.
    • Research.
  • Moving prospects/donors toward gift closure in an appropriate and donor-centric way.
  • Ensuring donor intent is honored and that donors are treated in a sensitive manner.
  • Contribute to the Development Office’s overall revenue goal, personally bringing in at least $100,000 in the first year, with fund raising goals increasing each year thereafter.
  • Work with the Development team on special events throughout the year.
  • Participate in ongoing professional development.
  • Available for special projects on holidays, evenings, and weekends.
  • Participates in other development duties as assigned.
  • Bachelor’s degree is required.
  • 1-3 years minimum of development experience required, including donor relations and successful gift solicitation.
  • Computer literate in Microsoft Windows, Microsoft Word, Excel and PowerPoint. Knowledge of Raiser’s Edge Donor Software or equivalent database software highly desirable.
  • Excellent verbal and written communication skills.
  • Experience managing volunteers for the cultivation and solicitation of gifts and special event support.
  • Self-motivation, ability to work independently and meet deadlines.
  • Able to work with individuals from diverse backgrounds and adapt to change.
  • Ability to work in a team environment, both in assisting and calling on team members as necessary.
  • Ability to work a significant amount of evenings and weekends, often with very little notice.
  • Valid Driver’s license and auto liability insurance as required by law.
  • Position Setting – This position is generally set in a comfortable office environment, but it may occasionally require outside of office work. It requires seeing, hearing, talking, sitting and walking on a daily basis.
  • Analyzing – Ability to examine and evaluate data in order to present development and prospect reports on a regular basis. Presenting alternative actions in relation to the evaluation is frequently involved.
  • Compiling – Gathering, collating, or classifying information about data. Reporting and/or carrying out a prescribed action in relation to the evaluation is frequently involved.

Department:                 Management & General

Supervisor:                   Chief Financial and Administrative Officer

Location:                      3303 Main Street, Houston, TX 77002

Classification:               Full-Time/Exempt

Salary:                          Negotiable based on experience

Supervisory Role:          Yes


The Vice President of Human Resources is responsible for directing all of the people functions of the organization in accordance with IM’s policies and practices, People First culture and Core Values, and applicable legal and regulatory guidelines.  The VP is responsible for both strategic human resources planning and hands-on, tactical management of the HR function.  The VP is a key member of IM’s Executive Leadership Team (ELT).



  1. Plan, implement, direct and evaluate IM’s human resources function and performance. Regularly review and make recommendations for improvement of IM’s policies, procedures and practices on personnel matters.
  2. Participate in the development of IM’s plans and programs as a strategic partner, particularly from the perspective of the impact on people. Translate IM’s strategic and tactical business plans into HR strategic and operational plans.
  3. Develop and implement staffing strategies and recruitment programs to identify talent within and outside IM. Identify appropriate and effective external sources for qualified candidates, with a focus on diversity and inclusion. Ensure new hires have a streamlined, comprehensive, and engaging hiring and onboarding experience.
  4. Develop and implement proactive compensation and benefits programs that promote pay equity across the agency, facilitate recruitment and retention of key positions, and fit within budgetary constraints.
  5. Identify competency, knowledge and talent gaps of IM staff and develop and implement specific training and development programs to fill the identified gaps. Ensure that programs reflect the changing needs of IM’s programs and services, including new initiatives and required skills, and keep current with the regulatory/legal environment in which IM operates.
  6. Develop and implement efficient, effective and timely processes for performance management. Advise supervisors on resolving performance deficiencies and on performance improvement planning. Develop and implement ideas for motivating excellent employee performance across the agency.
  7. Develop and implement retention strategies that contribute to reduced turnover and increased employee satisfaction. Collect and analyze employee feedback, develop and troubleshoot solutions to employee concerns, and close the communication loop with staff.
  8. Develop and implement strategies to enhance and expand the People First culture at IM. Serve as a key leadership example of People First/core values and principles in action, setting the tone at the top for ELT and the agency as a whole.
  9. Establish credibility throughout IM as an effective listener and problem solver of people issues. Provide reliable technical advice and specialized knowledge to ELT and management.
  10. Manage, coach and evaluate HR staff for continuous improvement of the efficiency and effectiveness of the team. Ensure team members provide excellent customer service and timely, relevant, high quality work product.
  11. Develop and maintain a human resource information system that meets IM’s personnel information needs and helps improve the overall operation and effectiveness of the organization.
  12. Maintain knowledge of all applicable HR policies, programs, laws and issues, and ensure IM’s compliance with the above. Ensure that policies and procedures are communicated regularly to staff and that shared documents (such as the employee handbook) are kept current.
  13. Prepare and manage the annual and capital budgets for the HR department. Leverage partnerships, volunteers and other donated resources to reduce costs and/or increase overall value in this area.
  14. Participate on internal and external committees and special projects.




  1. Bachelor’s degree required. HR certification or ability to obtain certification within 12 months of hire.
  2. 8-10 years of related experience and/or training; or equivalent combination of education and experience.
  3. 3-5 years of senior leadership experience, preferably in an organization with a budget of at least $15 million and 150+ employees.
  4. Excellent interpersonal skills and a commitment to exceptional customer service.
  5. Strong technical knowledge about relevant legal and regulatory requirements.
  6. Proficient in the use of Microsoft Office and HRIS systems. Experience with ADP Workforce Now preferred.  Knowledge of Predictive Index or other behavioral assessments is a plus.
  7. Strong verbal and written communication skills.
  8. Strong ethical principles and high integrity.
  9. Skilled in planning, time management, problem-solving and execution of all projects.
  10. Detail oriented with excellent organizational skills.
  11. Values diversity and respect in the workplace and is able to work effectively with all levels of staff.
  12. Must have a valid driver’s license and automobile liability insurance.

As a key member of the Meals on Wheels management team, the Manager of MOW Administration is responsible for management of the daily administrative and compliance activities for IM’s Meals on Wheels program. The Manager will ensure proper record keeping, timely and accurate billing, and program and financial compliance for all MOW funders, contracts, and policies.  The Manager will facilitate compliance monitoring, reporting and contract renewal.  The Manager will supervise the data and billing team.

Compliance & Administration:
  • Manage compliance for all MOW activities, working closely with the Director of MOW Administration and Director of MOW Operations.  Manage overall program compliance including eligibility, data entry and billing, subrecipient monitoring, document management and retention, procurement, and other compliance requirements.
  • Create a comprehensive internal compliance testing and monitoring plan with key deliverables and due dates.  Plan out all required activities, assign and follow up on compliance duties, and communicate any issues to the Senior VP for Programs.
  • Serve as the MOW program’s Compliance expert, with full knowledge and understanding of the program’s compliance environment.  Develop and deliver staff compliance trainings to ensure that knowledge is distributed to line staff.
  • Ensure that programmatic policies, procedures and documentation is aligned with governmental, legal/regulatory, contractual, and internal IM requirements.
  • Ensure that billings and reporting for all MOW contracts and grants are timely, accurate, and fully compliant.
  • Manage ServTracker data input and output, customization, upgrades/enhancements, and staff training.
  • Act as an expert resource for all ServTracker functions and processes.
  • Create and maintain processes that enable up-to-date and accurate data flow.  Supervise the management and retention of client files and other records.
  • Prepare and distribute recurring programmatic and fiscal reports.
  • Serve as key point of contact for MOW fiscal/single audit activities and programmatic monitoring visits.
  • Serve on IM’s Compliance Cabinet as a representative of the MOW program. Create and present regular reports on compliance testing and results, corrective action plans, and outstanding issues.
  • Become familiar with and remain current on all MOW contracts, regulations, MOUs, funders and other key partners, and issues affecting the MOW client population.
  • Develop and maintain a central source of contract information, including key requirements, reporting deadlines and action items. Ensure that contract requirements, deadlines and action items are communicated to and completed by responsible parties at the agency.
  • Prepare MOW agreements, Memorandums of Understanding (MOUs), and subcontracts and ensure they are executed in a timely manner.
  • Perform other duties as assigned by supervisor.
Management & Leadership:
  • Hire, develop and manage MOW data and billing staff.  Ensure that staff is adequately trained and supported, has the necessary resources, meets expectations in key goal areas, and provides high quality client service.
  • Work collaboratively with Director of MOW Administration to ensure compliance, efficiency and effectiveness in all aspects of the program.  Assist with MOW budgeting process and help monitor program performance against budget and contract utilization targets.
  • Work collaboratively with other MOW functional areas, such as Volunteer Services and Operations, to help ensure operational efficiency and compliance.
  • Build productive relationships with other key IM departments such as Development, Communications, HR and Finance. Serve as a key MOW representative on cross-functional teams and projects.
  • Support special program events such as Thanksgiving and Operation Impact.
  • Participate in local, regional and national partnerships/associations related to MOW.
  • Bachelor’s degree and a minimum of five years of experience supervising employees.  Master’s degree preferred.
  • Compliance experience strongly preferred.  Experience managing governmental funding preferred.
  • Minimum five years of experience managing a complex operation, preferably in an organization with a budget of at least $5 million.
  • Excellent communication skills, interpersonal skills, and leadership skills.
  • Very good analytical skills and ability to make decisions quickly with attention to accuracy, detail and context.
  • Proficient in the use of Microsoft Office and client management software systems.  ServTracker experience preferred.
  • Commitment to teamwork, collaboration, and accountability.
  • Knowledge of issues impacting seniors and disabled adults. Knowledge of social services offered in the city and surrounding counties.
  • Strong ethical principles and high integrity.
  • Able to work with individuals from diverse backgrounds and adapt to change.
  • Valid driver’s license and automobile liability insurance as required by law.