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Careers

Careers 2018-04-21T17:17:33+00:00

Current Job Openings

Last update: April 21, 2018

To apply for a position, please see the details of each position, as the documents requested might be different for each of them.

Due to a high volume of applications received, only candidates selected for an interview will be contacted. NO PHONE CALLS please. We thank you for your understanding.

Department: Senior Services
Supervisor: Meals on Wheels Driver Coordinator
Location: Moran building – 3202 San Jacinto St., Houston, TX 77004
Classification: Non-exempt/Part-time (On call, as needed – depending on business needs)
Hourly Rate: Beginning at $9.00/hour + mileage (Depends on experience)

BASIC RESPONSIBILITIES
To provide accurate, reliable and courteous daily meal delivery to Meals on Wheels program clients using personal transportation.

SPECIFIC RESPONSIBILITIES

  1. Report to work at the exact assigned shift time (not before or after).
  2. Operate and maintain personal vehicle with safety and courtesy to other drivers in the community.
  3. Deliver daily meals directly to clients in a reliable and friendly manner.
  4. Maintain cleanliness of the vehicle and meal carriers as well as and personal hygiene.
  5. Read and interpret the route maps provided by the Driver Coordinator.
  6. Follow the assigned route and deliver the meals in a specified time frame required.
  7. Keep records of own timesheets and exact time spent on a route.
  8. Report any deviations from and reasons for inability to deliver meals in a required time frame on a daily basis.
  9. Maintain accurate records of meal delivery by properly circling route sheets.
  10. Keep accurate record of the count of daily meals served and submit a meals order for two days in advance.
  11. Act as a liaison between the clients and Coordinator/Manager by providing details of missed meals, client absences or potential complaints.
  12. Follow organization’s policies and procedures.
  13. Attend organization’s meetings and other mandatory events during or after assigned work shift.

QUALIFICATIONS

  1. Must be able to read and write English and follow written instructions.
  2. Must be over 21 years old and have a valid driver’s license with an excellent driving record.
  3. Must have reliable automobile with valid automobile liability insurance as required by law available for submission at all times during employment with the organization.
  4. Able to follow maps and written directions.
  5. Good verbal and written communication skills.
  6. Friendly demeanor, courtesy and patience are required.
  7. Able to lift 20 pounds on a regular basis.

PHYSICAL DEMANDS
Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals. Meal delivery will require getting out of a car and delivering meals to the client’s house under different weather conditions (rain and high degree temperatures during summer).

To apply for this position, please fill out the employment application and submit by email humanresources@imgh.org, fax to 713-800-5110, or deliver in person to 3303 Main St., Houston, TX 77002, or 3202 San Jacinto St., Houston, TX 77004.

Department: Senior Services
Supervisor: Meals on Wheels Driver Coordinator
Location: 3202 San Jacinto St., Houston, TX 77004
Classification: Non-exempt/Part-time (17.5 hours per week)
Hourly Rate: $9.50/hour + mileage

BASIC RESPONSIBILITIES
To provide accurate, reliable and courteous daily meal delivery to Meals on Wheels program clients using personal transportation.

SPECIFIC RESPONSIBILITIES

  1. Report to work at the exact assigned shift time (not before or after).
  2. Operate and maintain personal vehicle with safety and courtesy to other drivers in the  community.
  3. Deliver daily meals directly to clients in a reliable and friendly manner.
  4. Maintain cleanliness of the vehicle and meal carriers as well as and personal hygiene.
  5. Read and interpret the route maps provided by the Driver Coordinator.
  6. Follow the assigned route and deliver the meals in a specified time frame required.
  7. Keep records of own timesheets and exact time spent on a route.
  8. Report any deviations from and reasons for inability to deliver meals in a required time frame on a daily basis.
  9. Maintain accurate records of meal delivery by properly circling route sheets.
  10. Keep accurate record of the count of daily meals served and submit a meals order for two days in advance.
  11. Act as a liaison between the clients and Coordinator/Manager by providing details of missed meals, client absences or potential complaints.
  12. Follow organization’s policies and procedures.
  13. Attend organization’s meetings and other mandatory events during or after assigned work shift.

QUALIFICATIONS

  1. High School diploma or equivalent.
  2. Must be able to read and write English and follow written instructions.
  3. Must be over 21 years old and have a valid driver’s license with an excellent driving record.
  4. Must have reliable automobile with valid automobile liability insurance as required by law available for submission at all times during employment with the organization.
  5. Able to follow maps and written directions.
  6. Good verbal and written communication skills.
  7. Friendly demeanor, courtesy and patience are required.
  8. Able to lift 20 pounds on a regular basis.

PHYSICAL DEMANDS
Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals.  Meal delivery will require getting out of a car and delivering meals to the client’s house under different weather conditions (rain and high degree temperatures during summer).

To apply for this position, please fill out the employment application and submit by email humanresources@imgh.org, fax to 713-800-5110, or deliver in person to 3202 San Jacinto St., Houston, TX 77004 or 3303 Main St. Houston, TX 77002.

Position Summary

The Building Operations Coordinator is a departmental leader. S/he helps set the tone and vision for the department, aligned with IM’s vision, mission, and values. With a relentless focus on people, service, and continuous improvement, s/he s/he clears away obstacles and smooths the way for our staff, clients, partners, and community to advance our vision, mission, values, and program work. Responsible for coordinating the day to day operations of the organization, s/he is hands on. Interfaith Ministries normal business hours are Monday-Friday 8:30AM-5:00PM. This position may work a flex schedule to support after hours Operations work and the IM Events Center, including some early morning, late evening, and weekend hours as needed and will serve on the Operations on call rotation.

Primary Responsibilities

Reporting to the Facilities & Technology Manager, the Building Operations Coordinator is responsible for safety, facilities, technology, supporting the IM Events Center, and as needed administration support. S/he coordinates day to day operations with an eye toward sustainability. This role is broad in scope, the below is representative of the work required.

Operations

Coordinate safety and security functions for the organization to ensure people and property are safe and secure at all times and risks are mitigated.
Schedule and execute required inspections.
Schedule and execute drills and other safety activities.
Respond to safety and security issues as needed.
Coordinate facility and technology operations to ensure that buildings, grounds, and technology are clean, safe, well maintained, inviting, and well-appointed to support our work.
Manage reception staff.
Support vendor relationships, working with vendors on administrative and technical items.
Respond to urgent facilities and technology issues as needed.
Recommend and support planning and execution of facility improvements, including capital projects.
Perform Buildings Operations & Technology tasks, including sanitation & light repairs, as needed.
Coordinate IM Event Center Operations with a focus on excellent service and promoting strong community partnerships.
Act as sales consultant for the Events Center, giving tours, creating proposals, processing payments, and scheduling events.
Serve as host for events during and outside of normal business hours as needed.
Oversee set up, execution, and cleanup of events.
Respond to urgent Events Center issues.
Provide additional support for high profile events as needed
Identify opportunities for, develop, and implement new policies, processes, and procedures with the goal of continuous improvement; saving time and money.
Support reception and administration functions as needed.

Leadership

As a leader in the organization, the Building Operations Coordinator is an exemplar of our Core Values and supports the tone and vision for the Operations Department. S/he trains, coaches, and develops individual contributors, and drives these behaviors across and down the organization’s hierarchy.

Build a strong culture of accountability, respect, teamwork, stewardship, and focus on quantifiable results.
Hold stakeholders, including direct reports, peers, superiors, and those with no direct reporting relationship accountable to values, expectations, and results.
Proactively seek opportunities to coach, develop, and provide both affirming and adjusting feedback to stakeholders throughout the organization.
Drive high level vision and strategy down to every level, connecting day to day work with strategic priorities.

QUALIFICATIONS/REQUIREMENTS

Genuine commitment to the mission of Interfaith Ministries.
Excellent interpersonal skills and the ability to work in a team environment and multicultural setting, and adapt to change.
Excellent verbal and written communication skills with a high level of attention to detail.
Detail oriented with excellent organizational skills, able to manage multiple competing priorities simultaneously.
Bilingual in Spanish, Arabic, or Swahili required.
Familiarity with office technology, including Microsoft Office Suite, cell phone, etc.
Self-directed, requiring minimal supervision to meet goals and deadlines.
Bachelor’s degree in business, hospitality management, or related field preferred.
Minimum 2 years’ experience in operations, logistics, hospitality, events planning, or a combination.
Minimum 1 years’ experience leading and managing a team.
Must have valid driver’s license and automobile liability insurance.
Preferred experience with use of chemical products and cleaning agents, as well as mechanical equipment, including but not limited to the following:
Pressure washer.
Bonnet cleaners.
Steam cleaners
Lawn maintenance equipment.

PHYSICAL DEMANDS:

Standing and walking during each work shift.
Occasional bending, pushing, and lifting of items up to 50lbs.
Occasional work in non-climate controlled environments (ex. Warehouse, storage rooms, etc.)
Occasional work outdoors.

 

Position Summary

With a relentless focus on people, service, and continuous improvement, the Building Operations & Custodial Specialist clears away obstacles and smooths the way for our staff, clients, partners, and community to advance our vision, mission, values, and program work. S/he is responsible for the day to day cleaning and maintenance of IM facilities, as well as set up and break down for the IM Events Center. This position is primarily Monday through Friday 12PM-8PM, with early, weekend, and overtime hours as needed.

Primary Responsibilities

Reporting to the Facilities & Technology Manager, the Building Operations & Custodial Specialist performs the following functions. S/he executes day to day cleaning, maintenance, and Events Center work with an eye toward sustainability. This role is both wide and deep, and may include other duties not captured below.

Sanitation

The Building Operations & Custodial Specialist is responsible for maintaining high standards of cleanliness and maintenance throughout IM’s Midtown campus.

Responsible for daily, weekly, monthly, quarterly, and annual scheduled cleaning, including grounds and landscaping, exterior building facades, and interior office, bathroom and common space cleaning.
Replenish consumables.
Maintain inventory levels of sanitation and break room supplies.
Maintain cleanliness and orderliness of storage and work areas.
Perform special cleaning as needed, both self-directed and assigned.

Maintenance

Perform preventative and reactive maintenance throughout campus, both self-directed as needed and as assigned.
Facilitate vendor repairs, by reporting issues, facilitating access, and collaborating with technicians.
Recommend and support planning and execution of facility improvements, including capital projects.

Events

Under own supervision, set up, clean up, and support events.
Respond to urgent Events Center issues.
Provide additional support for high profile events as needed.
Host during and after-hours events as needed.

Culture

The Building Operations & Custodial Specialist is an exemplar of our Core Values and supports the tone and vision of IM and the Operations Department.

Support a strong culture of accountability, respect, teamwork, stewardship, and focus on quantifiable results.
Hold stakeholders, including, peers and superiors, and those outside the department accountable to values, expectations, and results.
Proactively seek opportunities to provide both affirming and adjusting feedback to stakeholders throughout the organization.
Connect day to day work with strategic priorities.

Qualifications

Genuine commitment to the mission of Interfaith Ministries.
Excellent interpersonal skills and the ability to work in a team environment and multicultural setting, and adapt to change.
Effective verbal communication skills.
School diploma or equivalent preferred, but not required.
Must be physically capable of safely lifting 50 + lbs and moving heavy furniture, boxes, supplies etc.
Bilingual (English/Spanish) a plus.
Some building operation and maintenance experience is preferred. Licensing such as electrical or HVAC preferred.
Valid TX driver’s license and liability insurance required.
Availability to work overtime hours if and or when necessary.

Physical demands

Standing and walking during each work shift.
Frequent bending, pushing, and lifting of items up to 50lbs.
Working outdoors for extended periods of time.
Working in non-climate controlled environments (ex. Warehouse, storage rooms, etc.)
Using a variety of chemical products and cleaning agents to perform job functions.
Use of mechanical equipment, including but not limited to the following:
Pressure washer.
Bonnet cleaners.
Steam cleaners.
Lawn maintenance equipment.

Department: Senior Services
Supervisor: Starbucks Food Share Program Coordinator
Classification: Non-exempt/Part-time
Hourly Rate: $11.00 hour

BASIC RESPONSIBILITIES:

Reporting to Moran Building at assigned time, determined by Starbucks Food Share Program Coordinator. Drive company vehicle to assigned locations, receive, record and secure Starbuck’s locations.

SPECIFIC RESPONSIBILITIES:
1. Report to work at the exact assigned shift time
2. Inspect vehicle inside and out before moving. Report to Food Share Coordinator any damages or any lack of cleanliness before moving vehicle. You are responsible for any damages incurred during you use of vehicle. You the driver is responsible for the ½ the deductible for any damages ($500.00).
3. Check fuel level before leaving Moran parking lot. See Food Share Program Coordinator if fuel is needed.
4. Secure Moran facilities before leaving to route. Gates must be locked.
5. Review route for any changes. Inquire before leaving of changes.
6. Go to designated Starbuck’s locations using key. Unlock store, de- activate alarms, pick up donation, re-set alarm code, lock location, return to vehicle, temperature check donation, record temperature, load into refrigerated vehicle. Move on to next stop.
7. Record and report any discrepancies noted at locations.
8. Return to Moran location at the end of route. Weight and record all donations. Place donations into refrigeration.
9. Re-inspect vehicle for any damages, leave vehicle clean.
10. Clock out for the night.
11. Secure building and property before leaving.

QUALIFICATIONS:

1. Must have a high school diploma or an equivalent.
2. Must be able to read and write English and follow written instructions.
3. Must be over 21 years old and have a valid driver’s license with an excellent driving record.
4. Must have reliable automobile, valid auto registration and inspection, and valid automobile liability insurance as required by law available for submission at all times during employment with the organization.
5. Able to follow maps and written directions.
6. Good verbal and written communication skills.
7. Friendly demeanor, courtesy and patience are required.
8. Able to lift 45 pounds on a regular basis.
9.

PHYSICAL DEMANDS
Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals. Meal delivery will require getting out of a car and delivering meals to the client’s house under different weather conditions (rain and high degree temperatures during summer).
To apply for this position, please fill out the employment application and submit by email humanresources@imgh.org, fax to 713-800-5110, or deliver in person to 3303 Main St., Houston, TX 77002, or 3202 San Jacinto St., Houston, TX 77004.

Department: Senior Services
Supervisor: Vice President of Meals on Wheels
Classification: Exempt/Full-time

BASIC RESPONSIBILITIES
Lead the Senior Services Administration Department for efficient and effective operations. Ensure proper record keeping, timely and accurate billing, and program and financial compliance for all funders, contracts, and policies. Provide accurate and timely reports to management and stakeholders. Lead compliance monitoring, contract renewal, and funder/vendor relationships. Ensure timely submission of invoices, inventory data, and other requested materials to support timely payment by Finance Department. Directly supervise Database and Billing team.

SPECIFIC RESPONSIBILITIES
Data, Billing, and Reporting
1. Work closely with Meals on Wheels Assistant Director peer team to create and maintain processes that enable up-to-date and accurate data flow. Monitor process compliance on a regular basis.
2. Manage SERVtracker data input and output, customization, upgrades/enhancements, and staff training. Act as an expert resource for all SERVtracker functions and processes.
3. Assure the timely and accurate preparation and distribution of periodic reports such as: Management Dashboard, Task Force Metrics, Utilization, weekly and monthly client status reports, and other fiscal and programmatic reports as needed.
4. Assure the preparation of timely and accurate monthly billings for all Meals on Wheels contracts and grants in coordination with the Finance Department.
5. Supervise the management and retention of client files and other records.
Leadership
1. Work closely with VP of Meals on Wheels on annual budgeting process. Monitor program performance against budget and contract utilization targets monthly.
2. Foster productive, team-spirited work environment that yields high morale, staff satisfaction and low turnover.
3. Manage Senior Database and Billing Coordinator and data/billing staff.
4. Support and advise the Harris County and Galveston County operations teams, particularly in the areas of policies/procedures, data management and compliance.
5. Work collaboratively with VP of Meals on Wheels to ensure compliance, efficiency and effectiveness in all aspects of the program.
6. Train, mentor and act as a resource for staff questions and concerns.

Compliance
1. Ensure Meals on Wheels operates compliantly within program and financial guidelines.
a. Manage Meals on Wheels compliance testing to assure compliance with all requirements throughout the year.
b. Create and manage an internal monitoring plan for testing compliance of files, routes, adherence to policies, and other relevant items.
c. Conduct ongoing appropriate staff and volunteer coaching and training to assure appropriate compliance in all areas.
d. Report operational and financial compliance issues to VP of Meals on Wheels, CFO and appropriate line staff.
e. Create corrective action plans and ensure their implementation and completion.
f. Report any corrective action noncompliance to VP of Meals on Wheels and escalate unresolved issues to CFO and CEO.
g. Submit a monthly report on compliance testing and results, correction plan, and follow up.
h. Participate in bimonthly Compliance Cabinet meetings.
i. Review Texas Administrative Code (TAC), funding agency contracts and guidelines, and Interfaith Ministries for Greater Houston policies and procedures to ensure compliance. Regularly update processes and training for staff and volunteers that encompasses any changes in applicable guidelines.
2. Manage compliance and funder audits of Meals on Wheels contracts.
a. Prepare for all scheduled audits in coordination with program and finance staff, ensuring that all requested items have been located, checked for completeness and accuracy, and organized for auditors.
b. Lead audit entrance conferences, ensure quick responses to all audit requests, and lead audit exit conferences.
c. Prepare and submit corrective action responses to any audit findings, as required
3. Liaise with CFO to maintain financial compliance and satisfactory fiscal and single audits. Act as programmatic point-person during all fiscal and single audit planning and field work.
4. Assist program managers in writing compliant policies and procedures.
5. Develop and manage program monitoring tools for volunteer and subcontract delivery agents and selected vendors. Perform annual (at minimum) monitoring of these partners and follow up on identified deficiencies.

Contracts
1. Develop and maintain a central source of contract information, including key requirements, reporting deadlines and action items.
2. Develop thorough knowledge of all Senior Services contracts.
a. Ensure that the above contract requirements, deadlines and action items are communicated to and completed by responsible parties at the agency.
3. Prepare Senior Services Agreements, Memorandums of Understanding (MOUs) and subcontracts and ensure they are executed in a timely manner.
4. In coordination with VP of Meals on Wheels, act as liaison and manage relationships with delivery partners, sub-contractors, vendors and funders.
5. Review vendor invoices and oversee the preparation of disbursement requests.
Other
1. Work with all internal departments for coordinating daily tasks and special assignments. Act as a representative on behalf of the program by attending various meetings, events, orientations and conferences.
2. Work collaboratively with Communications Department for media opportunities.
3. Perform other functions or special projects as assigned by VP of Meals on Wheels.

POSITION QUALIFICATIONS
1. Bachelor’s degree required, Masters Degree preferred.
2. Minimum of five years relevant work experience. Program management, compliance or auditing experience preferred.
3. Experience using, configuring and managing complex databases.
4. Experience managing complex processes and diverse personnel.
5. Must have proven leadership skills, be proactive and be self-motivated.
6. Must have excellent organizational, communication and interpersonal skills. Must be able to work cooperatively with staff at all organization levels to drive results.
7. Must have good judgment and be able to work with minimal supervision.
8. Must be process and detail oriented with a commitment to teamwork and collaboration.
9. Must be computer literate in Microsoft Office and other software systems.
10. Must have a valid driver’s license and current automobile liability insurance.

COGNITIVE & PHYSICAL DEMANDS
1. Computing – Performing arithmetic operations and reporting on and/or carrying out a prescribed action in relation to them on a daily basis. Effectively utilizing Microsoft Word, Excel, and PowerPoint. Mastering ServeTracker.
2. Analyzing – Examining and evaluating data. Presenting alternative actions in relation to the evaluation is frequently involved.
3. Compiling – Gathering, collating, or classifying information about data. Reporting and/or carrying out a prescribed action in relation to the evaluation is frequently involved.
4. Position Setting – This position is set in an office environment. It will require seeing, hearing, talking, sitting and walking on a daily basis. It also requires regular driving for meetings and events.

Department: Development
Supervisor: Chief Development Officer
Location: Main – 3303 Main Street, Houston, TX 77002
Classification: Exempt/Full-time
Salary Range: commensurate with experience
Supervisory Role: No

BASIC RESPONSIBILITIES
This position reports to the Chief Development Officer and works closely with the Development and Program Departments. The ideal candidate will engage in extensive prospect research and research to bolster statements of need, while also writing a high volume of government, foundation, corporate and congregational grants. He/she will also be responsible for timely and accurate reporting on grants, in cooperation with Finance and Program staff.
This position requires self-motivation and ability to work independently, while coordinating grants and reports requiring input from program and executive staff. Creativity, strategic thinking, ability to multi-task, strict adherence to deadlines, superior organization and time management skills, and a high degree of accountability is required.

SPECIFIC RESPONSIBILITIES
1. Conduct prospect research to identify new funding sources, both private and public.
2. Conduct research in support of program needs, to be included in grants.
3. Write a high volume of public and private grants in an accurate and timely way, allowing time for grants to go through the review process prior to final submission.
4. Coordinate grant reporting process, ensuring that all deadlines are met.
5. Act as one of the organization’s liaisons with public and private funder.
6. Serve as a key member of the Development Team.
7. Available on holidays, evenings, and weekends when necessary.
8. Participates in other development duties as assigned.

REQUIREMENTS
1. Bachelor’s degree in Communications, English or related field.
2. 3+ years of experience in grant writing and research.
3. Computer literate in Microsoft Windows, Microsoft Word, Excel and PowerPoint. Familiarity. Knowledge of Raiser’s Edge Donor Software.
4. Excellent verbal and written communication skills.
5. Able to work independently and meet deadlines.
6. Able to work with individuals from diverse backgrounds and adapt to change.
7. Able to meet multiple deadlines in a fast-paced environment.
8. Ability to work in a team environment, assisting and call on team members as necessary.
9. Valid Driver’s license and auto liability insurance as required by law.

COGNITIVE & PHYSICAL DEMANDS
10. Position Setting – This position is generally set in a comfortable office environment, but it may occasionally require outside of office work. It requires seeing, hearing, talking, sitting and walking on a daily basis.
11. Analyzing – Ability to examine and evaluate data in order to present development and prospect reports on a regular basis. Presenting alternative actions in relation to the evaluation is frequently involved.
12. Compiling – Gathering, collating, or classifying information about data. Reporting and/or carrying out a prescribed action in relation to the evaluation is frequently involved.